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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 264d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 255d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 249d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01352343 100 249d 2d 249d Needs Action Coordinators Assigned LORETTO Depot - Syracuse Healthcare Provider PSM —
WO-01352344 100 249d 2d 249d Needs Action Coordinators Scheduled LORETTO Delivery Healthcare Provider PSM —
WO-01352345 100 249d 2d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352346 100 249d 2d 249d Needs Action Coordinators Assigned LORETTO Depot - Syracuse Healthcare Provider PSM —
WO-01352347 100 249d 2d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352348 100 248d 1d 249d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352350 100 249d 2d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01352352 100 249d 2d 249d Needs Action Coordinators Assigned TEXAS MEDICAL SCREENING Repair Kiosk P4 Tech Availability Yes
WO-01352353 100 249d 2d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01352354 100 249d 2d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352356 100 249d 2d 249d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352357 100 248d 1d 249d Needs Action Coordinators Scheduled PALATINE NURSING HOME Misc. Inspection Healthcare Provider P5 —
WO-01352363 100 248d 2d 249d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01352364 100 249d 2d 249d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01352365 100 249d 2d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352367 100 248d 0d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352370 100 248d 1d 249d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352371 100 248d 1d 249d Needs Action Coordinators Assigned MIDMARK Preventive Maintenance Healthcare Provider P4 Parts Shipping —
WO-01352372 100 249d 2d 249d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352373 100 248d 0d 249d Needs Action Coordinators Assigned Cascade Vet Clinics Virtual Tech - Field Repair Animal Health P3 —
WO-01352375 100 248d 1d 249d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352376 100 248d 2d 249d Needs Action Coordinators Reschedule Oak Street Health SWAPOUT Healthcare Provider PC Yes
WO-01352377 100 248d 1d 249d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01352380 100 248d 2d 249d Needs Action Coordinators Reschedule Oak Street Health SWAPOUT Healthcare Provider PC Yes
WO-01352381 100 249d 2d 249d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352382 100 249d 2d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352383 100 248d 2d 249d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01352384 100 248d 1d 249d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01352390 100 248d 1d 249d Needs Action Coordinators Scheduled Atrius Health Misc. Inspection Healthcare Provider P5 —
WO-01352391 100 248d 1d 249d Needs Action Coordinators Assigned The Cigna Group Inspection Healthcare Provider PSM —
WO-01352392 100 248d 1d 249d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Parts Shipping —
WO-01352394 100 249d 2d 249d Needs Action Coordinators Scheduled FERNO Installation EMS PC —
WO-01352396 100 249d 2d 249d Needs Action Coordinators Scheduled FERNO Installation EMS PC —
WO-01352397 100 249d 2d 249d Needs Action Coordinators Scheduled FERNO Installation EMS PC —
WO-01352405 100 248d 0d 249d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair Kiosk P4 Yes
WO-01352407 100 248d 0d 249d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01352408 100 247d 0d 249d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01352409 100 248d 0d 249d Needs Action Coordinators Scheduled PRINCE EDWARD VOLUNTEER RESCUE SQUAD, INC. Repair EMS P7 —
WO-01352410 100 248d 0d 249d Needs Action Coordinators Assigned Crossover Health Management Services Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01352411 100 248d 0d 249d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair Kiosk P4 Yes
WO-01352414 100 249d 2d 249d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352416 100 248d 0d 249d Needs Action Coordinators Assigned HIGI LLC Repair Kiosk P4 Yes
WO-01352417 100 249d 2d 249d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01352418 100 248d 1d 249d Needs Action Coordinators Scheduled HIGI LLC Repair/PM Kiosk P4 Yes
WO-01352419 100 248d 1d 248d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 —
WO-01352421 100 248d 0d 248d Needs Action Coordinators Reschedule Community Access Network CHC - Virginia Depot Healthcare Provider PSM Yes
WO-01352422 100 248d 1d 248d Needs Action Coordinators Ready for Scheduling Holland Supply Inc. Parts Sale EMS PSM Yes
WO-01352423 100 248d 1d 248d Needs Action Coordinators Scheduled HIGI LLC Repair/PM Kiosk P4 Yes
WO-01352424 100 248d 1d 248d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01352425 100 248d 1d 248d Needs Action Coordinators Ready for Scheduling HIGI LLC Repair/PM Kiosk P4 Yes

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 266d
3 HIGI LLC 1,207 1,207 286d
4 GCX Medical 825 825 266d
5 CVS 515 515 312d
6 GE HEALTHCARE 489 489 284d
7 Oak Street Health 243 243 263d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 267d
10 AGILENT TECHNOLOGIES (VPD) 153 153 280d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 410d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 259d
15 HCA Urgent Care 62 62 273d