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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
255d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 212d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 213d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 200d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 191d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 186d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 188d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01340115 100 185d 9d 206d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01340117 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340118 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340120 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340121 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340123 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340128 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340130 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340132 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340133 100 190d 15d 206d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340134 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340136 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340137 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340138 100 187d 0d 206d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340140 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340141 100 189d 17d 206d Needs Action Coordinators Scheduled GE HEALTHCARE Repair Bed Services P5 —
WO-01340142 100 185d 0d 206d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340143 100 206d 17d 206d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01340148 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340150 100 187d 0d 206d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340151 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340152 100 187d 0d 206d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340153 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340154 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340155 100 185d 0d 206d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340157 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340158 100 202d 13d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340160 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340161 100 198d 11d 206d Needs Action Coordinators Scheduled Center of Veterinary Expertise Asset Tagging Animal Health PSM —
WO-01340162 100 199d 14d 206d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340163 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340164 100 202d 13d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340165 100 205d 16d 206d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340168 100 206d 16d 206d Needs Action Materials Awaiting Parts - Customer MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01340169 100 202d 13d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340171 100 199d 11d 206d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340172 100 202d 13d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340173 100 202d 13d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340176 100 202d 13d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340179 100 184d 0d 206d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01340243 100 189d 1d 206d Needs Action Coordinators Reschedule United Vein and Vascular Centers Virtual Tech - Field Repair Healthcare Provider P3 Parts Wrong —
WO-01340245 100 199d 16d 206d Needs Action Holding On Hold Oak Street Health Virtual Tech Healthcare Provider PC —
WO-01340246 100 205d 16d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340247 100 205d 16d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340248 100 205d 16d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340250 100 191d 0d 206d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair Lab/Power PC —
WO-01340251 100 193d 16d 206d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01340253 100 205d 16d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340256 100 205d 16d 206d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340257 100 206d 16d 206d Needs Action Coordinators Ready for Scheduling BEVERLY HILLS FIRE DEPARTMENT Preventive Maintenance EMS PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 353d
2 GE Healthcare FMI 2,737 2,737 203d
3 HIGI LLC 1,207 1,207 223d
4 GCX Medical 825 825 202d
5 CVS 515 515 249d
6 GE HEALTHCARE 489 489 221d
7 Oak Street Health 243 243 199d
8 MIDMARK 187 187 190d
9 AGILENT TECHNOLOGIES (ASP) 173 173 204d
10 AGILENT TECHNOLOGIES (VPD) 153 153 217d
11 TEXAS MEDICAL SCREENING 144 144 194d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 347d
13 Conviva Care Solutions (Humana) 99 99 197d
14 Modern Animal Hospital 63 63 196d
15 HCA Urgent Care 62 62 210d