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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
321d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 278d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 279d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 266d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 257d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 251d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 254d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01340115 100 250d 9d 272d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01340117 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340118 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340120 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340121 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340123 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340128 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340130 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340132 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340133 100 255d 15d 272d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340134 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340136 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340137 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340138 100 252d 0d 272d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340140 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340141 100 255d 17d 272d Needs Action Coordinators Scheduled GE HEALTHCARE Repair Bed Services P5 —
WO-01340142 100 251d 0d 272d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340143 100 271d 17d 272d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01340148 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340150 100 252d 0d 272d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340151 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340152 100 252d 0d 272d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340153 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340154 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340155 100 251d 0d 272d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01340157 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340158 100 268d 13d 272d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340160 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340161 100 264d 11d 272d Needs Action Coordinators Scheduled Center of Veterinary Expertise Asset Tagging Animal Health PSM —
WO-01340162 100 265d 14d 272d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340163 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340164 100 268d 13d 272d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340165 100 271d 16d 272d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01340168 100 271d 16d 272d Needs Action Materials Awaiting Parts - Customer MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01340169 100 268d 13d 272d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340171 100 265d 11d 272d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340172 100 268d 13d 272d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340173 100 268d 13d 272d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340176 100 268d 13d 272d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340179 100 250d 0d 272d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01340243 100 255d 1d 271d Needs Action Coordinators Reschedule United Vein and Vascular Centers Virtual Tech - Field Repair Healthcare Provider P3 Parts Wrong —
WO-01340245 100 264d 16d 271d Needs Action Holding On Hold Oak Street Health Virtual Tech Healthcare Provider PC —
WO-01340246 100 271d 16d 271d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340247 100 271d 16d 271d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340248 100 271d 16d 271d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340250 100 256d 0d 271d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair Lab/Power PC —
WO-01340251 100 258d 16d 271d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01340253 100 271d 16d 271d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340256 100 271d 16d 271d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340257 100 271d 16d 271d Needs Action Coordinators Ready for Scheduling BEVERLY HILLS FIRE DEPARTMENT Preventive Maintenance EMS PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 419d
2 GE Healthcare FMI 2,737 2,737 268d
3 HIGI LLC 1,207 1,207 288d
4 GCX Medical 825 825 268d
5 CVS 515 515 314d
6 GE HEALTHCARE 489 489 286d
7 Oak Street Health 243 243 265d
8 MIDMARK 187 187 256d
9 AGILENT TECHNOLOGIES (ASP) 173 173 269d
10 AGILENT TECHNOLOGIES (VPD) 153 153 282d
11 TEXAS MEDICAL SCREENING 144 144 260d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 412d
13 Conviva Care Solutions (Humana) 99 99 263d
14 Modern Animal Hospital 63 63 261d
15 HCA Urgent Care 62 62 275d