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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01316459 100 180d 2d 269d Needs Action Coordinators Scheduled MOUNT LAUREL TOWNSHIP EMS Repair EMS P7 Yes
WO-01316479 100 186d 19d 269d Needs Action Coordinators Reschedule AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM Lab/Power PSM Parts Backorder —
WO-01316493 100 196d 54d 269d Needs Action Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Yes
WO-01316580 100 179d 7d 269d Needs Action Coordinators Scheduled JAWONIO Repair EMS P7 Vendor Yes
WO-01316586 100 193d 34d 269d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316633 100 229d 64d 268d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01316634 100 229d 64d 268d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01316777 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316778 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316779 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316781 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316782 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316783 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316784 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316786 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316787 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316788 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316789 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316790 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316791 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316792 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316793 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316794 100 223d 63d 268d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01316852 100 191d 20d 265d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01316909 100 222d 47d 265d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01316923 100 197d 62d 265d Needs Action Coordinators Assigned INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection Healthcare Provider PSM —
WO-01316925 100 197d 62d 265d Needs Action Coordinators Assigned INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection Healthcare Provider PSM —
WO-01316932 100 214d 62d 265d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01316958 100 229d 61d 265d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01316987 100 187d 63d 265d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01316997 100 187d 63d 265d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01317081 100 222d 61d 264d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01317082 100 222d 61d 264d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01317084 100 222d 62d 264d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01317086 100 222d 62d 264d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01317087 100 222d 62d 264d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01317138 100 187d 62d 264d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC —
WO-01317164 100 216d 35d 264d Needs Action Coordinators Assigned Assurance Health System, LLC Inspection Healthcare Provider PSM —
WO-01317192 100 180d 7d 264d Needs Action Coordinators Scheduled RELIANCE MEDICAL TRANSPORT Preventive Maintenance EMS PSM —
WO-01317200 100 184d 4d 264d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM Technical Complex —
WO-01317247 100 214d 26d 264d Needs Action Coordinators Scheduled Endoscopy Associates of Valley Forge Inspection Healthcare Provider PSM —
WO-01317268 100 179d 17d 263d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01317413 100 223d 61d 263d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317414 100 184d 61d 263d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317419 100 223d 61d 263d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317430 100 223d 61d 263d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317434 100 184d 61d 263d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317503 100 258d 58d 258d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM —
WO-01317517 100 223d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01317520 100 223d 58d 258d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d