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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01318689 100 248d 50d 255d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01318691 100 248d 52d 255d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01318695 100 248d 50d 255d Needs Action Coordinators Assigned Infusion for Health Inspection Healthcare Provider PSM —
WO-01318700 100 194d 12d 255d Needs Action Coordinators Scheduled Centurion of Georgia Inspection Healthcare Provider PSM Parts Shipping —
WO-01318712 100 229d 55d 255d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318716 100 229d 55d 255d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318750 100 213d 37d 255d Needs Action Coordinators Scheduled Valley View Center for Nursing Care and Rehabilitation Inspection Healthcare Provider PSM —
WO-01318753 100 222d 54d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318754 100 222d 55d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318764 100 222d 53d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318794 100 222d 52d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318806 100 192d 56d 255d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM Parts Wrong —
WO-01318807 100 222d 54d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318808 100 222d 49d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318821 100 255d 54d 255d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PSM —
WO-01318842 100 192d 54d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318893 100 222d 53d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01318894 100 222d 55d 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01324252 100 179d 0d 251d Needs Action Coordinators Scheduled Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01324274 100 219d 29d 251d Needs Action Coordinators Scheduled Women’s Internal Medicine, Inc East Greenwich RI Inspection Healthcare Provider PSM Yes
WO-01324311 100 214d 53d 251d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01324315 100 214d 53d 251d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01324318 100 251d 53d 251d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01324378 100 251d 53d 251d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM Parts Wrong —
WO-01324464 100 244d 48d 250d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01324466 100 244d 48d 250d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01324467 100 244d 47d 250d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01324480 100 208d 26d 250d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01324486 100 201d 17d 250d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01324499 100 185d 5d 250d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01324549 100 188d 50d 250d Needs Action Coordinators Assigned The Plastic Surgery Center of Brentwood Inspection Healthcare Provider PSM —
WO-01324554 100 222d 51d 250d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01324563 100 180d 2d 250d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PSM Parts Wrong —
WO-01324565 100 180d 2d 250d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PSM Parts Wrong —
WO-01324571 100 242d 46d 250d Needs Action Coordinators Scheduled Brown Surgical Associates (Formally University Surgical Associates ) Inspection Healthcare Provider PSM —
WO-01324574 100 195d 39d 250d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01324601 100 193d 26d 250d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01324606 100 193d 26d 250d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01324611 100 193d 26d 250d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01324731 100 193d 11d 249d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01324737 100 180d 47d 249d Needs Action Coordinators Assigned CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01324742 100 202d 18d 249d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01324743 100 242d 46d 249d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01324759 100 181d 4d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324761 100 181d 4d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324763 100 181d 4d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324765 100 181d 4d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324766 100 181d 4d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324769 100 181d 4d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01324771 100 181d 4d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d