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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
232d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 255d 358d 952d
4,806 0 0 0
Holding 3,712 269d 326d 954d
3,712 0 0 0
Dispatch 2,762 192d 210d 553d
2,762 0 0 0
Billing 401 218d 239d 688d
401 0 0 0
Material Management 283 197d 218d 598d
283 0 0 0
Field Work 140 210d 241d 560d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352645 176d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352646 176d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352647 176d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352648 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352649 176d
Critical Dispatch Entered MIDMARK Repair — 2026-02-18
WO-01352601 176d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352604 176d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352605 176d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352606 176d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352607 176d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352608 176d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352609 176d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352611 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352612 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352613 176d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352614 176d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352615 176d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-18
WO-01352616 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352617 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352618 176d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352619 176d
Critical Coordinators Ready for Scheduling United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-18
WO-01352620 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352621 176d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Misc. Inspection — 2026-02-18
WO-01352622 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352623 176d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352624 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352625 176d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352626 176d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-18
WO-01352627 176d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352628 176d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352629 176d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352630 176d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-18
WO-01352631 176d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352632 176d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352633 176d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-18
WO-01352634 176d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352635 176d
Critical Coordinators Assigned MIDDLEBURG HEIGHTS FIRE DEPARTMENT Repair — 2026-02-18
WO-01352636 176d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352637 176d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352638 176d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352639 176d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352640 176d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352641 176d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352642 176d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352643 176d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352644 176d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352554 176d
Critical Coordinators Ready for Scheduling Mass General Brigham Community Physicians Inspection — 2026-02-18
WO-01352555 176d
Critical Coordinators Assigned TWINSBURG FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352556 176d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352558 176d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical