Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
141d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 164d 267d 861d
4,806 0 0 0
Holding 3,712 179d 235d 863d
3,712 0 0 0
Dispatch 2,762 101d 119d 462d
2,762 0 0 0
Billing 401 127d 148d 598d
401 0 0 0
Material Management 283 106d 127d 507d
283 0 0 0
Field Work 140 119d 150d 469d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352639 85d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352640 85d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352641 85d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352642 85d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352643 85d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352644 85d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352645 85d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352646 85d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352647 85d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352648 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352649 85d
Critical Dispatch Entered MIDMARK Repair — 2026-02-18
WO-01352599 85d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352600 85d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352601 85d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352604 85d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352605 85d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352606 85d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352607 85d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352608 85d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352609 85d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352611 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352612 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352613 85d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352614 85d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352615 85d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-18
WO-01352616 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352617 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352618 85d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352619 85d
Critical Coordinators Ready for Scheduling United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-18
WO-01352620 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352621 85d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Misc. Inspection — 2026-02-18
WO-01352622 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352623 85d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352624 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352625 85d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352626 85d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-18
WO-01352627 85d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352628 85d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352629 85d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352630 85d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-18
WO-01352631 85d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352632 85d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352633 85d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-18
WO-01352634 85d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352635 85d
Critical Coordinators Assigned MIDDLEBURG HEIGHTS FIRE DEPARTMENT Repair — 2026-02-18
WO-01352636 85d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352637 85d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352638 85d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352544 86d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352545 86d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical