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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
301d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 324d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 261d 279d 622d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 266d 287d 667d
283 0 0 0
Field Work 140 279d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352623 245d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352624 245d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352625 245d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352626 245d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-18
WO-01352627 245d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352628 245d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352629 245d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352630 245d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-18
WO-01352631 245d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352632 245d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352633 245d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-18
WO-01352634 245d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352635 245d
Critical Coordinators Assigned MIDDLEBURG HEIGHTS FIRE DEPARTMENT Repair — 2026-02-18
WO-01352636 245d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352637 245d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352638 245d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352639 245d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352640 245d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352641 245d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352642 245d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352643 245d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352644 245d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352645 245d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352646 245d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352647 245d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352648 245d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352649 245d
Critical Dispatch Entered MIDMARK Repair — 2026-02-18
WO-01352585 245d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352586 245d
Critical Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352587 245d
Critical Coordinators Ready for Scheduling EASTHILL FAMILY MEDICINE Misc. Inspection — 2026-02-18
WO-01352588 245d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352589 245d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352590 245d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352591 245d
Critical Material Management Awaiting Parts PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352592 245d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352593 245d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352594 245d
Critical Dispatch L2 Screening PLANNED PARENTHOOD OF GREATER NEW YORK Repair — 2026-02-18
WO-01352595 245d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352596 245d
Critical Coordinators Reschedule PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352597 245d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352598 245d
Critical Material Management Awaiting Parts Wellpath LLC Parts Sale Yes 2026-02-18
WO-01352599 245d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352600 245d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352601 245d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352604 245d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352605 245d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352606 245d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352607 245d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352608 245d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352609 245d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical