Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 333d 960d
3,712 0 0 0
Dispatch 2,762 199d 217d 560d
2,762 0 0 0
Billing 401 224d 246d 695d
401 0 0 0
Material Management 283 204d 225d 604d
283 0 0 0
Field Work 140 217d 247d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01314886 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-12
WO-01314812 281d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-12
WO-01314821 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair 2025-11-12
WO-01314829 281d
Critical Coordinators Ready for Scheduling First Choice Health Centers, Inc. Preventive Maintenance 2025-11-12
WO-01314846 281d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-12
WO-01314710 281d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair 2025-11-12
WO-01314713 281d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2025-11-12
WO-01314731 281d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-11-12
WO-01314739 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-11-12
WO-01314645 282d
Critical Billing WO Correction Needed MIDMARK Repair Cust 2025-11-11
WO-01314600 282d
Critical Billing Invoice Pending HIGI LLC Connectivity 2025-11-11
WO-01314601 282d
Critical Billing Invoice Pending HIGI LLC Connectivity 2025-11-11
WO-01314615 282d
Critical Billing Invoice Pending HIGI LLC Repair 2025-11-11
WO-01314638 282d
Critical Billing Invoice Pending HIGI LLC Connectivity 2025-11-11
WO-01314520 282d
Critical Holding On Hold ALLEGIANCE MOBILE HEALTH EMS - CORPUS CHRISTIE Repair Yes 2025-11-11
WO-01314552 282d
Critical Coordinators Ready for Scheduling GULDMANN INC Installation 2025-11-11
WO-01314554 282d
Critical Coordinators Ready for Scheduling GULDMANN INC Installation 2025-11-11
WO-01314562 282d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-11
WO-01314473 282d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-11
WO-01314365 283d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection 2025-11-10
WO-01314367 283d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection 2025-11-10
WO-01314369 283d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection 2025-11-10
WO-01314371 283d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection 2025-11-10
WO-01314386 283d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-11-10
WO-01314390 283d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection 2025-11-10
WO-01314403 283d
Critical Material Management Awaiting Parts HIGI LLC Repair 2025-11-10
WO-01314404 283d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection 2025-11-10
WO-01314411 283d
Critical Holding On Hold Conviva Care Solutions (Humana) Inspection 2025-11-10
WO-01314412 283d
Critical Coordinators Reschedule United Vein and Vascular Centers Depot 2025-11-10
WO-01314002 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314003 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314004 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314005 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314006 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314007 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314008 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314009 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314010 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314011 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314012 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314013 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314014 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314015 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314016 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314017 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314018 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314019 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314020 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314021 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
WO-01314022 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-11-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical