Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01314883 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314884 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314885 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314886 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314731 347d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-11-12
WO-01314739 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-12
WO-01314812 347d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-12
WO-01314710 347d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-11-12
WO-01314713 347d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-11-12
WO-01314615 348d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-11-11
WO-01314638 348d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-11
WO-01314645 348d
Critical Billing WO Correction Needed MIDMARK Repair Cust 2025-11-11
WO-01314552 348d
Critical Coordinators Ready for Scheduling GULDMANN INC Installation — 2025-11-11
WO-01314554 348d
Critical Coordinators Ready for Scheduling GULDMANN INC Installation — 2025-11-11
WO-01314562 348d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-11
WO-01314600 348d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-11
WO-01314601 348d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-11
WO-01314520 348d
Critical Holding On Hold ALLEGIANCE MOBILE HEALTH EMS - CORPUS CHRISTIE Repair Yes 2025-11-11
WO-01314473 348d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-11
WO-01314371 349d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2025-11-10
WO-01314386 349d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-10
WO-01314390 349d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-11-10
WO-01314403 349d
Critical Material Management Awaiting Parts HIGI LLC Repair — 2025-11-10
WO-01314404 349d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2025-11-10
WO-01314411 349d
Critical Holding On Hold Conviva Care Solutions (Humana) Inspection — 2025-11-10
WO-01314412 349d
Critical Coordinators Reschedule United Vein and Vascular Centers Depot — 2025-11-10
WO-01314365 349d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2025-11-10
WO-01314367 349d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2025-11-10
WO-01314369 349d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2025-11-10
WO-01314002 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314003 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314004 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314005 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314006 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314007 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314008 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314009 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314010 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314011 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314012 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314013 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314014 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314015 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314016 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314017 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314018 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314019 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314020 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314021 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
WO-01314022 349d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical