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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 398d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 290d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01316208 340d
Critical Coordinators Scheduled Community Health Center CHC New Britain Repair Yes 2025-11-19
WO-01316212 340d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-11-19
WO-01316227 340d
Critical Coordinators Reschedule GE HEALTHCARE Repair — 2025-11-19
WO-01316234 340d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316237 340d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316239 340d
Critical Field Work Incomplete Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316244 340d
Critical Field Work Incomplete Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316246 340d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316247 340d
Critical Billing WO Correction Needed Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316248 340d
Critical Billing Billing Review Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316251 340d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316157 340d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse — 2025-11-19
WO-01316158 340d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse — 2025-11-19
WO-01316159 340d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-11-19
WO-01316160 340d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-11-19
WO-01316162 340d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Calibration — 2025-11-19
WO-01316168 340d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316171 340d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-19
WO-01316172 340d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316173 340d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316175 340d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse — 2025-11-19
WO-01316186 340d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse — 2025-11-19
WO-01316152 341d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-19
WO-01316153 341d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-19
WO-01316154 341d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-19
WO-01316150 341d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-19
WO-01315704 342d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315754 342d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315781 342d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315782 342d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315872 342d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315631 342d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-11-17
WO-01315637 342d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315644 342d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-17
WO-01315660 342d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315664 342d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315665 342d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315672 342d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315603 342d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-17
WO-01315608 342d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2025-11-17
WO-01315542 342d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-17
WO-01315545 342d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-17
WO-01315550 342d
Critical Field Work Incomplete VillageMD Depot Yes 2025-11-17
WO-01315559 342d
Critical Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection — 2025-11-17
WO-01315574 342d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315575 342d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315577 342d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315587 342d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-11-17
WO-01315503 342d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-11-17
WO-01315516 342d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-11-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical