Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 398d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 290d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01315523 342d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315527 342d
Critical Coordinators Scheduled Access Health - WV Inspection — 2025-11-17
WO-01315529 342d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-17
WO-01315537 342d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-17
WO-01315410 345d
Critical Coordinators Reschedule HEMATOLOGY ONCOLOGY Repair Yes 2025-11-14
WO-01315415 345d
Critical Coordinators Reschedule HEMATOLOGY ONCOLOGY Repair Yes 2025-11-14
WO-01315425 345d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315426 345d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315428 345d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315430 345d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315335 345d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-11-14
WO-01315339 345d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-14
WO-01315342 345d
Critical Holding On Hold Sono Bello Depot Yes 2025-11-14
WO-01315290 345d
Critical Holding On Hold Oak Street Health Virtual Tech - Drop Shipment Yes 2025-11-14
WO-01315291 345d
Critical Holding On Hold PHILIPS HEALTHCARE Repair — 2025-11-14
WO-01315249 346d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-13
WO-01315255 346d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315256 346d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315259 346d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315262 346d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315263 346d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315232 346d
Critical Coordinators Assigned VillageMD Repair Yes 2025-11-13
WO-01315244 346d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-11-13
WO-01315098 346d
Critical Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection — 2025-11-13
WO-01315102 346d
Critical Coordinators Assigned Centurion of Georgia Inspection — 2025-11-13
WO-01315111 346d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315120 346d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-11-13
WO-01315131 346d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315134 346d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315146 346d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2025-11-13
WO-01315074 346d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315075 346d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-13
WO-01315078 346d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315079 346d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315082 346d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315096 346d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01314846 347d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-12
WO-01314854 347d
Critical Coordinators Scheduled CareATC Inspection — 2025-11-12
WO-01314869 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314870 347d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314871 347d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314872 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314874 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314875 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314876 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314878 347d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314881 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314882 347d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314883 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314884 347d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical