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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 333d 960d
3,712 0 0 0
Dispatch 2,762 199d 216d 560d
2,762 0 0 0
Billing 401 224d 246d 695d
401 0 0 0
Material Management 283 204d 225d 604d
283 0 0 0
Field Work 140 217d 247d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01315550 276d
Critical Field Work Incomplete VillageMD Depot Yes 2025-11-17
WO-01315559 276d
Critical Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection — 2025-11-17
WO-01315503 276d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-11-17
WO-01315516 276d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-11-17
WO-01315410 279d
Critical Coordinators Reschedule HEMATOLOGY ONCOLOGY Repair Yes 2025-11-14
WO-01315415 279d
Critical Coordinators Reschedule HEMATOLOGY ONCOLOGY Repair Yes 2025-11-14
WO-01315425 279d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315426 279d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315428 279d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315430 279d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315335 279d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-11-14
WO-01315339 279d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-14
WO-01315342 279d
Critical Holding On Hold Sono Bello Depot Yes 2025-11-14
WO-01315290 279d
Critical Holding On Hold Oak Street Health Virtual Tech - Drop Shipment Yes 2025-11-14
WO-01315291 279d
Critical Holding On Hold PHILIPS HEALTHCARE Repair — 2025-11-14
WO-01315244 280d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-11-13
WO-01315249 280d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-13
WO-01315255 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315256 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315259 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315262 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315263 280d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315232 280d
Critical Coordinators Assigned VillageMD Repair Yes 2025-11-13
WO-01315146 280d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2025-11-13
WO-01315078 280d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315079 280d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315082 280d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315096 280d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315098 280d
Critical Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection — 2025-11-13
WO-01315102 280d
Critical Coordinators Assigned Centurion of Georgia Inspection — 2025-11-13
WO-01315111 280d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315120 280d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-11-13
WO-01315131 280d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315134 280d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315074 280d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315075 280d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-13
WO-01314821 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2025-11-12
WO-01314829 281d
Critical Coordinators Ready for Scheduling First Choice Health Centers, Inc. Preventive Maintenance — 2025-11-12
WO-01314846 281d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-12
WO-01314854 281d
Critical Coordinators Scheduled CareATC Inspection — 2025-11-12
WO-01314869 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314870 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314871 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314872 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314874 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314875 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314876 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314878 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314881 281d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314882 281d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical