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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01350853 254d
Critical Field Work Incomplete GE Healthcare FMI FCO — 2026-02-10
WO-01350854 254d
Critical Holding On Hold Modern Animal Hospital Virtual Tech - Depot Yes 2026-02-10
WO-01350855 254d
Critical Field Work Incomplete GE Healthcare FMI FCO — 2026-02-10
WO-01350856 254d
Critical Holding On Hold Thundermist Health Center Depot Yes 2026-02-10
WO-01350857 254d
Critical Coordinators Assigned MIDMARK Repair Cust 2026-02-10
WO-01350858 254d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350859 254d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350860 254d
Critical Coordinators Scheduled ShurMed EMS Preventive Maintenance — 2026-02-10
WO-01350861 254d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-10
WO-01350862 254d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-10
WO-01350863 254d
Critical Coordinators Scheduled YesCare Inspection — 2026-02-10
WO-01350864 254d
Critical Coordinators Scheduled ShurMed EMS Repair — 2026-02-10
WO-01350865 254d
Critical Billing Billing Review MOPEC Repair — 2026-02-10
WO-01350867 254d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-10
WO-01350868 254d
Critical Coordinators Scheduled COVETRUS Preventive Maintenance — 2026-02-10
WO-01350869 254d
Critical Coordinators Ready for Scheduling Coastal Family Health Center Inspection — 2026-02-10
WO-01350754 254d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350756 254d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-10
WO-01350759 254d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-10
WO-01350761 254d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-10
WO-01350762 254d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-10
WO-01350764 254d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-10
WO-01350765 254d
Critical Coordinators Scheduled Mars Veterinary Preventive Maintenance — 2026-02-10
WO-01350775 254d
Critical Coordinators Scheduled CONNEXTCARE FKA Northern Oswego County Health Services Repair Yes 2026-02-10
WO-01350776 254d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-10
WO-01350777 254d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-10
WO-01350778 254d
Critical Coordinators Assigned MAPLE HEIGHTS FIRE DEPARTMENT Preventive Maintenance — 2026-02-10
WO-01350779 254d
Critical Billing WO Correction Needed GCX Medical Upgrade — 2026-02-10
WO-01350780 254d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair — 2026-02-10
WO-01350791 254d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350794 254d
Critical Billing WO Correction Needed GCX Medical Upgrade — 2026-02-10
WO-01350798 254d
Critical Billing Ready to Bill GCX Medical Upgrade — 2026-02-10
WO-01350799 254d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350801 254d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2026-02-10
WO-01350802 254d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350803 254d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350820 254d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-10
WO-01350821 254d
Critical Field Work Incomplete MOPEC Repair — 2026-02-10
WO-01350822 254d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-10
WO-01350823 254d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-10
WO-01350825 254d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Misc. Inspection — 2026-02-10
WO-01350826 254d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-10
WO-01350739 254d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-10
WO-01350741 254d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-10
WO-01350742 254d
Critical Field Work Tech On Site Oak Street Health Virtual Tech - Depot — 2026-02-10
WO-01350743 254d
Critical Field Work Tech Off Site MIDMARK Repair — 2026-02-10
WO-01350744 254d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350745 254d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350747 254d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
WO-01350748 254d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical