Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
301d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 324d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 622d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352364 247d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352365 247d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352367 247d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352369 247d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-17
WO-01352370 247d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352371 247d
Critical Coordinators Assigned MIDMARK Preventive Maintenance — 2026-02-17
WO-01352372 247d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352373 247d
Critical Coordinators Assigned Cascade Vet Clinics Virtual Tech - Field Repair — 2026-02-17
WO-01352374 247d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-17
WO-01352375 247d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352376 247d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-17
WO-01352377 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352378 247d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352379 247d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352380 247d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-17
WO-01352381 247d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352382 247d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352383 247d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352384 247d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-17
WO-01352390 247d
Critical Coordinators Scheduled Atrius Health Misc. Inspection — 2026-02-17
WO-01352391 247d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-17
WO-01352392 247d
Critical Coordinators Scheduled HIGI LLC Repair — 2026-02-17
WO-01352394 247d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352396 247d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352397 247d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352398 247d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-17
WO-01352400 247d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352405 247d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352407 247d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352293 247d
Critical Coordinators Ready for Scheduling Centurion of Georgia Inspection — 2026-02-17
WO-01352294 247d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352295 247d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-17
WO-01352296 247d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352297 247d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352298 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352299 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352300 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352302 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352303 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352305 247d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352307 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352308 247d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-17
WO-01352309 247d
Critical Material Management Awaiting Parts MOPEC Repair Cust 2026-02-17
WO-01352310 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352312 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352313 247d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352314 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352315 247d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-17
WO-01352316 247d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352318 247d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical