Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 358d 952d
4,806 0 0 0
Holding 3,712 270d 326d 954d
3,712 0 0 0
Dispatch 2,762 193d 210d 554d
2,762 0 0 0
Billing 401 218d 239d 689d
401 0 0 0
Material Management 283 198d 218d 598d
283 0 0 0
Field Work 140 211d 241d 560d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352374 178d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-17
WO-01352375 178d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352376 178d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-17
WO-01352377 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352378 178d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352379 178d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352380 178d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-17
WO-01352381 178d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352382 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352383 178d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352384 178d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-17
WO-01352390 178d
Critical Coordinators Scheduled Atrius Health Misc. Inspection — 2026-02-17
WO-01352391 178d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-17
WO-01352392 178d
Critical Coordinators Scheduled HIGI LLC Repair — 2026-02-17
WO-01352394 178d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352396 178d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352397 178d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352398 178d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-17
WO-01352400 178d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352405 178d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352407 178d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352408 178d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352409 178d
Critical Coordinators Scheduled PRINCE EDWARD VOLUNTEER RESCUE SQUAD, INC. Repair — 2026-02-17
WO-01352410 178d
Critical Coordinators Assigned Crossover Health Management Services Virtual Tech - Field Repair — 2026-02-17
WO-01352411 178d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352414 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352297 178d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352298 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352299 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352300 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352302 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352303 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352305 178d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352307 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352308 178d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-17
WO-01352309 178d
Critical Material Management Awaiting Parts MOPEC Repair Cust 2026-02-17
WO-01352310 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352312 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352313 178d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352314 178d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352315 178d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-17
WO-01352316 178d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352318 178d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352319 178d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-17
WO-01352320 178d
Critical Coordinators Scheduled LUTHERAN CARE Delivery — 2026-02-17
WO-01352321 178d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-17
WO-01352322 178d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-17
WO-01352323 178d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352325 178d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection — 2026-02-17
WO-01352327 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical