Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
142d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 165d 267d 861d
4,806 0 0 0
Holding 3,712 179d 235d 863d
3,712 0 0 0
Dispatch 2,762 102d 119d 462d
2,762 0 0 0
Billing 401 127d 148d 598d
401 0 0 0
Material Management 283 107d 127d 507d
283 0 0 0
Field Work 140 120d 150d 469d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352407 87d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352408 87d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352409 87d
Critical Coordinators Scheduled PRINCE EDWARD VOLUNTEER RESCUE SQUAD, INC. Repair — 2026-02-17
WO-01352410 87d
Critical Coordinators Assigned Crossover Health Management Services Virtual Tech - Field Repair — 2026-02-17
WO-01352411 87d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352414 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352415 87d
Critical Field Work Incomplete MAIMONIDES MEDICAL CENTER - AMBULANCE Repair — 2026-02-17
WO-01352416 87d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-17
WO-01352417 87d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352418 87d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352419 87d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352420 87d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-17
WO-01352421 87d
Critical Coordinators Reschedule Community Access Network CHC - Virginia Depot Yes 2026-02-17
WO-01352422 87d
Critical Coordinators Ready for Scheduling Holland Supply Inc. Parts Sale Yes 2026-02-17
WO-01352423 87d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352424 87d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-17
WO-01352425 87d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352426 87d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352322 87d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-17
WO-01352323 87d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352325 87d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection — 2026-02-17
WO-01352327 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352328 87d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352329 87d
Critical Coordinators Ready for Scheduling DOWNEY FIRE DEPARTMENT Repair Yes 2026-02-17
WO-01352330 87d
Critical Coordinators Scheduled USA Vein Clinic Repair — 2026-02-17
WO-01352331 87d
Critical Material Management Awaiting Parts MOUNT LAUREL ANIMAL HOSPITAL Virtual Tech - Field Repair Yes 2026-02-17
WO-01352332 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352333 87d
Critical Coordinators Assigned MIDMARK Preventive Maintenance — 2026-02-17
WO-01352334 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352335 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352336 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352338 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352339 87d
Critical Coordinators Scheduled LORETTO Delivery — 2026-02-17
WO-01352340 87d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-17
WO-01352341 87d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352343 87d
Critical Coordinators Assigned LORETTO Depot - Syracuse — 2026-02-17
WO-01352344 87d
Critical Coordinators Scheduled LORETTO Delivery — 2026-02-17
WO-01352345 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352346 87d
Critical Coordinators Assigned LORETTO Depot - Syracuse — 2026-02-17
WO-01352347 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352348 87d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-17
WO-01352349 87d
Critical Holding On Hold Conviva Care Solutions (Humana) Virtual Tech — 2026-02-17
WO-01352350 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352351 87d
Critical Material Management Awaiting Parts Texas Eye Surgery Center Repair Yes 2026-02-17
WO-01352352 87d
Critical Coordinators Assigned TEXAS MEDICAL SCREENING Repair Yes 2026-02-17
WO-01352353 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-17
WO-01352354 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352355 87d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352356 87d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-17
WO-01352357 87d
Critical Coordinators Scheduled PALATINE NURSING HOME Misc. Inspection — 2026-02-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical