Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 278d 335d 962d
3,712 0 0 0
Dispatch 2,762 201d 218d 562d
2,762 0 0 0
Billing 401 226d 248d 697d
401 0 0 0
Material Management 283 206d 227d 606d
283 0 0 0
Field Work 140 219d 249d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349744 199d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Orientation 2026-02-05
WO-01349747 199d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-02-05
WO-01349748 198d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349750 198d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349751 198d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349752 198d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349754 198d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-05
WO-01349756 198d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Yes 2026-02-05
WO-01349759 198d
Critical Material Management Awaiting Parts Centurion of Maryland, LLC - Incarcerated Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349767 198d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-05
WO-01349770 198d
Critical Holding On Hold Oak Street Health Virtual Tech - Drop Shipment 2026-02-05
WO-01349778 198d
Critical Coordinators Reschedule MIDMARK Preventive Maintenance 2026-02-05
WO-01349780 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349783 198d
Critical Billing Billing Review GE HEALTHCARE Repair 2026-02-05
WO-01349785 198d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-05
WO-01349786 198d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-02-05
WO-01349787 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349788 198d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-05
WO-01349789 198d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-05
WO-01349791 198d
Critical Holding On Hold Chewy Virtual Tech 2026-02-05
WO-01349792 198d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349794 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349795 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349797 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349798 198d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-05
WO-01349799 198d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349800 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349801 198d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech 2026-02-05
WO-01349802 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349803 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349804 198d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-05
WO-01349805 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349806 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349807 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349808 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349809 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349810 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349811 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349812 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349813 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349814 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349815 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349816 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349817 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349818 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349819 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349820 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349821 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349822 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349823 198d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical