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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 278d 335d 962d
3,712 0 0 0
Dispatch 2,762 201d 218d 562d
2,762 0 0 0
Billing 401 226d 248d 697d
401 0 0 0
Material Management 283 206d 227d 606d
283 0 0 0
Field Work 140 219d 249d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349902 198d
Critical Coordinators Reschedule BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349903 198d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
WO-01349904 198d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349905 198d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349906 198d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-02-05
WO-01349907 198d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349908 198d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-05
WO-01349909 198d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-05
WO-01349910 198d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349911 198d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349912 198d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349914 198d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-05
WO-01349918 198d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349921 198d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349923 198d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349924 198d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349926 198d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349929 198d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-05
WO-01349930 198d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-05
WO-01349933 198d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-05
WO-01349936 198d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-05
WO-01349938 198d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349939 198d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349997 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01349998 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01350144 197d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-06
WO-01350147 197d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350148 197d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350149 197d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350150 197d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350151 197d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350153 197d
Critical Billing Ready to Bill AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350154 197d
Critical Coordinators Assigned AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350156 197d
Critical Coordinators Assigned ROSWELL PARK Virtual Tech - Field Repair Yes 2026-02-06
WO-01350157 197d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-06
WO-01350158 197d
Critical Field Work Incomplete ArchWell Health Virtual Tech - Field Repair — 2026-02-06
WO-01350159 197d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-06
WO-01350160 197d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-02-06
WO-01350162 197d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350163 197d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Repair Yes 2026-02-06
WO-01350164 197d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-06
WO-01350165 197d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-02-06
WO-01350166 197d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-06
WO-01350172 197d
Critical Coordinators Scheduled THOMPSON HOSE CO Preventive Maintenance — 2026-02-06
WO-01350173 197d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-06
WO-01350174 197d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350175 197d
Critical Coordinators Scheduled NORTHERN WAYNE FIRE COMPANY, INC. Preventive Maintenance — 2026-02-06
WO-01350176 197d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-06
WO-01350177 197d
Critical Coordinators Scheduled BARNES KASSON EMS Preventive Maintenance — 2026-02-06
WO-01350179 197d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical