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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 278d 335d 962d
3,712 0 0 0
Dispatch 2,762 201d 218d 562d
2,762 0 0 0
Billing 401 226d 248d 697d
401 0 0 0
Material Management 283 206d 227d 606d
283 0 0 0
Field Work 140 219d 249d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349824 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349825 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349826 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349827 198d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349828 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349829 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349830 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349831 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349832 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349833 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349834 198d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349837 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349838 198d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Repair Yes 2026-02-05
WO-01349842 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349843 198d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349844 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349847 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349851 198d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349853 198d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-05
WO-01349855 198d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-05
WO-01349856 198d
Critical Dispatch Production HIGI LLC Installation Yes 2026-02-05
WO-01349860 198d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349861 198d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-05
WO-01349865 198d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349867 198d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349868 198d
Critical Material Management Awaiting Parts - Customer Oak Street Health Virtual Tech - Field Repair — 2026-02-05
WO-01349869 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349870 198d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349871 198d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349872 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349875 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349876 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349877 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349879 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349881 198d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-05
WO-01349883 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349884 198d
Critical Coordinators Assigned Oak Street Health Repair Yes 2026-02-05
WO-01349886 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349887 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349889 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349890 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349891 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349893 198d
Critical Coordinators Reschedule Care Vet Virtual Tech - Field Repair Yes 2026-02-05
WO-01349895 198d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349896 198d
Critical Dispatch Entered BLUE SPRINGS ANIMAL HOSPITAL Repair Yes 2026-02-05
WO-01349897 198d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-05
WO-01349898 198d
Critical Coordinators Ready for Scheduling The Cigna Group Inspection — 2026-02-05
WO-01349899 198d
Critical Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order Yes 2026-02-05
WO-01349900 198d
Critical Coordinators Assigned BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349901 198d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical