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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 368d 962d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 563d
2,762 0 0 0
Billing 401 227d 249d 698d
401 0 0 0
Material Management 283 207d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352593 186d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352594 186d
Critical Dispatch L2 Screening PLANNED PARENTHOOD OF GREATER NEW YORK Repair — 2026-02-18
WO-01352595 186d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352596 186d
Critical Coordinators Reschedule PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352597 186d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352598 186d
Critical Material Management Awaiting Parts Wellpath LLC Parts Sale Yes 2026-02-18
WO-01352599 186d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352600 186d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352601 186d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352604 186d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352605 186d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352606 186d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352607 186d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352608 186d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352609 186d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352611 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352612 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352613 186d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352614 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352615 186d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-18
WO-01352616 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352617 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352618 186d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352619 186d
Critical Coordinators Ready for Scheduling United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-18
WO-01352620 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352621 186d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Misc. Inspection — 2026-02-18
WO-01352622 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352623 186d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352624 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352625 186d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352626 186d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-18
WO-01352627 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352628 186d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352629 186d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352630 186d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-18
WO-01352631 186d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352632 186d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352633 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-18
WO-01352634 186d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352635 186d
Critical Coordinators Assigned MIDDLEBURG HEIGHTS FIRE DEPARTMENT Repair — 2026-02-18
WO-01352636 186d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352637 186d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352638 186d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352639 186d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352640 186d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352641 186d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352642 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352643 186d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352644 186d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352645 186d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical