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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
307d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 330d 433d 1,027d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 628d
2,762 0 0 0
Billing 401 292d 314d 763d
401 0 0 0
Material Management 283 272d 292d 672d
283 0 0 0
Field Work 140 285d 315d 635d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352593 251d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352594 251d
Critical Dispatch L2 Screening PLANNED PARENTHOOD OF GREATER NEW YORK Repair — 2026-02-18
WO-01352595 251d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352596 251d
Critical Coordinators Reschedule PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352597 251d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352598 251d
Critical Material Management Awaiting Parts Wellpath LLC Parts Sale Yes 2026-02-18
WO-01352599 251d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352600 251d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352601 251d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352604 251d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352605 251d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352606 251d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352607 251d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352608 251d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352609 251d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352611 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352612 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352613 251d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352614 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352615 251d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-18
WO-01352616 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352617 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352618 251d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352619 251d
Critical Coordinators Ready for Scheduling United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-18
WO-01352620 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352621 251d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Misc. Inspection — 2026-02-18
WO-01352622 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352623 251d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352624 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352625 251d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352626 251d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-18
WO-01352627 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352628 251d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352629 251d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352630 251d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-18
WO-01352631 251d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352632 251d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352633 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-18
WO-01352634 251d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352635 251d
Critical Coordinators Assigned MIDDLEBURG HEIGHTS FIRE DEPARTMENT Repair — 2026-02-18
WO-01352636 251d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352637 251d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352638 251d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352639 251d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352640 251d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352641 251d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352642 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352643 251d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352644 251d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352645 251d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical