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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 367d 962d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 563d
2,762 0 0 0
Billing 401 227d 248d 698d
401 0 0 0
Material Management 283 207d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352542 186d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-18
WO-01352543 186d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352544 186d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352545 186d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-18
WO-01352546 186d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352547 186d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-18
WO-01352548 186d
Critical Dispatch L2 Screening CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352549 186d
Critical Holding Ready for Release PHILIPS HEALTHCARE Installation — 2026-02-18
WO-01352550 186d
Critical Dispatch L2 Screening CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352551 186d
Critical Coordinators Ready for Scheduling Sono Bello Inspection — 2026-02-18
WO-01352552 186d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352553 186d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-02-18
WO-01352554 186d
Critical Coordinators Ready for Scheduling Mass General Brigham Community Physicians Inspection — 2026-02-18
WO-01352555 186d
Critical Coordinators Assigned TWINSBURG FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352556 186d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352558 186d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-18
WO-01352559 186d
Critical Coordinators Ready for Scheduling CARVER EMS Preventive Maintenance — 2026-02-18
WO-01352560 186d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352561 186d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352562 186d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352563 186d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352564 186d
Critical Coordinators Ready for Scheduling Cornell Scott - Hill Health Center Conneticut Misc. Inspection — 2026-02-18
WO-01352565 186d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352566 186d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352567 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352568 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352569 186d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352570 186d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352571 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352572 186d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352573 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352574 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352575 186d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-18
WO-01352576 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-18
WO-01352577 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352578 186d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-18
WO-01352579 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352580 186d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-18
WO-01352581 186d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-18
WO-01352582 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352583 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352584 186d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352585 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352586 186d
Critical Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352587 186d
Critical Coordinators Ready for Scheduling EASTHILL FAMILY MEDICINE Misc. Inspection — 2026-02-18
WO-01352588 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352589 186d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352590 186d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352591 186d
Critical Material Management Awaiting Parts PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352592 186d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical