Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
307d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 330d 433d 1,027d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 628d
2,762 0 0 0
Billing 401 292d 314d 763d
401 0 0 0
Material Management 283 272d 292d 672d
283 0 0 0
Field Work 140 285d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352542 251d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-18
WO-01352543 251d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352544 251d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352545 251d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-18
WO-01352546 251d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352547 251d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-18
WO-01352548 251d
Critical Dispatch L2 Screening CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352549 251d
Critical Holding Ready for Release PHILIPS HEALTHCARE Installation — 2026-02-18
WO-01352550 251d
Critical Dispatch L2 Screening CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352551 251d
Critical Coordinators Ready for Scheduling Sono Bello Inspection — 2026-02-18
WO-01352552 251d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352553 251d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-02-18
WO-01352554 251d
Critical Coordinators Ready for Scheduling Mass General Brigham Community Physicians Inspection — 2026-02-18
WO-01352555 251d
Critical Coordinators Assigned TWINSBURG FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352556 251d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352558 251d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-18
WO-01352559 251d
Critical Coordinators Ready for Scheduling CARVER EMS Preventive Maintenance — 2026-02-18
WO-01352560 251d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352561 251d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352562 251d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352563 251d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352564 251d
Critical Coordinators Ready for Scheduling Cornell Scott - Hill Health Center Conneticut Misc. Inspection — 2026-02-18
WO-01352565 251d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352566 251d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352567 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352568 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352569 251d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352570 251d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352571 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352572 251d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352573 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352574 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352575 251d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-18
WO-01352576 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-18
WO-01352577 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352578 251d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-18
WO-01352579 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352580 251d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-18
WO-01352581 251d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-18
WO-01352582 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352583 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352584 251d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352585 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352586 251d
Critical Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352587 251d
Critical Coordinators Ready for Scheduling EASTHILL FAMILY MEDICINE Misc. Inspection — 2026-02-18
WO-01352588 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352589 251d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352590 251d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352591 251d
Critical Material Management Awaiting Parts PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352592 251d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical