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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
254d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 211d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 212d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 200d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 191d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 185d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 187d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01326568 100 184d 7d 249d Needs Action Coordinators Scheduled WEST ORANGE FIRE DEPARTMENT Repair EMS P7 Parts Wrong Cust
WO-01326570 100 236d 38d 249d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326571 100 240d 42d 249d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326572 100 240d 42d 249d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326573 100 193d 0d 249d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326575 100 240d 42d 249d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326576 100 240d 42d 249d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326577 100 240d 42d 249d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326578 100 240d 42d 249d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326579 100 240d 42d 249d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326580 100 240d 42d 249d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326604 100 184d 1d 249d Needs Action Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326605 100 184d 0d 249d Needs Action Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01326608 100 212d 37d 249d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326615 100 212d 37d 249d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326629 100 196d 9d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326631 100 196d 9d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326632 100 196d 9d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326633 100 191d 6d 249d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326669 100 240d 47d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326670 100 240d 47d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326671 100 240d 47d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326672 100 240d 47d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326683 100 186d 47d 248d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01326684 100 186d 47d 248d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01326690 100 200d 0d 248d Needs Action Billing Billing Review HIGI LLC Installation Kiosk PC Weather Yes
WO-01326695 100 226d 46d 248d Needs Action Materials Awaiting Parts HIGI LLC Repair Kiosk P4 Parts Backorder Yes
WO-01326699 100 184d 4d 248d Needs Action Field Work Tech Off Site CenterPointe Hospital Inspection Healthcare Provider PSM —
WO-01326703 100 248d 47d 248d Needs Action Coordinators Assigned Vera Whole Health Inspection Healthcare Provider PSM —
WO-01326704 100 184d 0d 248d Needs Action Field Work Tech Off Site Brightwell Behavioral Health Inspection Healthcare Provider PSM —
WO-01326706 100 185d 47d 248d Needs Action Materials Awaiting Parts Sono Bello Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01326714 100 227d 46d 248d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326725 100 210d 20d 248d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01326736 100 199d 47d 248d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326739 100 228d 47d 248d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326743 100 228d 47d 248d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326745 100 185d 47d 248d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326752 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326754 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326755 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326756 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326757 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326758 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326759 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326761 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326762 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326763 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326764 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326765 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326767 100 191d 30d 248d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 352d
2 GE Healthcare FMI 2,737 2,737 202d
3 HIGI LLC 1,207 1,207 222d
4 GCX Medical 825 825 202d
5 CVS 515 515 248d
6 GE HEALTHCARE 489 489 220d
7 Oak Street Health 243 243 199d
8 MIDMARK 187 187 189d
9 AGILENT TECHNOLOGIES (ASP) 173 173 203d
10 AGILENT TECHNOLOGIES (VPD) 153 153 216d
11 TEXAS MEDICAL SCREENING 144 144 193d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 346d
13 Conviva Care Solutions (Humana) 99 99 196d
14 Modern Animal Hospital 63 63 195d
15 HCA Urgent Care 62 62 209d