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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01313906 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313907 100 273d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313908 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313909 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313911 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313912 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313913 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313915 100 274d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313921 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313922 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313924 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313925 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313916 100 274d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313917 100 274d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313918 100 274d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313919 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313920 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313927 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313928 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313929 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313930 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313932 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313933 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313935 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313936 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313937 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313938 100 274d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313939 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313940 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313941 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313942 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313943 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313945 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313946 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313947 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313948 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313949 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313950 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313954 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313955 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313956 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313957 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313958 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313960 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313961 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313962 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313963 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313964 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313965 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01313966 100 275d 73d 347d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d