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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01308935 100 281d 83d 375d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01309027 100 258d 42d 375d Needs Action Holding On Hold Oak Street Health Inspection Healthcare Provider PSM Parts Wrong —
WO-01309182 100 345d 71d 374d Needs Action Holding On Hold JFK UNIVERSITY MEDICAL CENTER EMS Preventive Maintenance EMS PSM —
WO-01309183 100 345d 71d 374d Needs Action Holding On Hold JFK UNIVERSITY MEDICAL CENTER EMS Preventive Maintenance EMS PSM —
WO-01310135 100 312d 48d 371d Needs Action Holding On Hold Genesis Community Health Inspection Healthcare Provider PSM —
WO-01310458 100 291d 83d 367d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01310466 100 281d 79d 367d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01310496 100 293d 83d 367d Needs Action Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance FCO PC Parts Shipping —
WO-01310641 100 303d 45d 366d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01310769 100 266d 14d 366d Needs Action Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Repair EMS P7 Yes
WO-01311096 100 281d 79d 365d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01311503 100 340d 68d 361d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01311573 100 269d 53d 361d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01311580 100 281d 79d 361d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01311601 100 260d 18d 360d Needs Action Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Animal Health P3 Yes
WO-01311628 100 265d 13d 360d Needs Action Holding On Hold EDGEWATER VOLUNTEER FIRST AID SQUAD Repair EMS P7 Parts Wrong Yes
WO-01311636 100 290d 72d 360d Needs Action Holding On Hold HCA Urgent Care Depot Healthcare Provider PSM Parts Shipping Yes
WO-01311638 100 249d 45d 360d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01312024 100 296d 36d 358d Needs Action Holding On Hold CONTINUING HEALTHCARE SOLUTIONS Preventive Maintenance EMS PSM Parts Wrong —
WO-01312102 100 307d 47d 358d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO FCO PC —
WO-01312421 100 303d — 356d Needs Action Holding On Hold FERNO Upgrade EMS PC —
WO-01312430 100 281d 63d 354d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PSM Parts Shipping Yes
WO-01312482 100 312d 48d 354d Needs Action Holding On Hold HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01312512 100 280d 41d 354d Needs Action Holding On Hold Vera Whole Health Inspection Healthcare Provider PSM —
WO-01312910 100 291d 77d 353d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01313532 100 247d — 351d Needs Action Holding 07e-Partial Project PHILIPS HEALTHCARE Preventive Maintenance FCO PC Technical Complex —
WO-01313536 100 247d — 351d Needs Action Holding 07e-Partial Project PHILIPS HEALTHCARE Preventive Maintenance FCO PC Technical Complex —
WO-01313551 100 256d 38d 350d Needs Action Holding On Hold ALLEGIANCE MOBILE HEALTH EMS - CORPUS CHRISTIE Repair EMS P7 Yes
WO-01313590 100 317d 51d 350d Needs Action Holding On Hold HIGI LLC Repair Kiosk P4 Parts Backorder Yes
WO-01313659 100 281d 63d 350d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PSM Parts Shipping Yes
WO-01313691 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313692 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313695 100 262d 31d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313696 100 262d 31d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313699 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313701 100 262d 34d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313706 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313707 100 262d 34d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Yes
WO-01313711 100 262d 31d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313712 100 262d 34d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313713 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313716 100 262d 30d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313718 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313726 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313728 100 262d 31d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313729 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313747 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313749 100 262d 33d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313752 100 262d 34d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes
WO-01313753 100 262d 31d 350d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping Yes

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d