Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 204d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 192d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 183d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302631 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302632 100 197d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302633 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302635 100 192d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302636 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302637 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302639 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302640 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302641 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302642 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302643 100 192d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302644 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302645 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302646 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302647 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302648 100 196d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302649 100 202d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302650 100 200d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302651 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302652 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302653 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302654 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302655 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302656 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302659 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302660 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302662 100 191d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302663 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302664 100 198d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302665 100 190d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302667 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302668 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302669 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302670 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302671 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302672 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302673 100 204d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01233598 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233601 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233602 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233604 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233606 100 199d — 588d Needs Action Holding On Hold CVS Preventive Maintenance — PSM —
WO-01233609 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233610 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233615 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233617 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233619 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233624 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233625 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —
WO-01233626 100 244d — 588d Needs Action Holding Ready for Release CVS Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 345d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 194d
5 CVS 515 515 240d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 191d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 186d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 187d
15 HCA Urgent Care 62 62 202d