Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
247d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 204d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 205d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 192d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 183d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 180d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302564 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302565 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302566 100 198d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302567 100 198d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302568 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302572 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302574 100 198d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302575 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302579 100 190d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302580 100 192d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302581 100 192d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302582 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302583 100 192d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302584 100 192d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302585 100 192d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302586 100 191d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302587 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302588 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302589 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302590 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302591 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302594 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302595 100 203d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302596 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302597 100 203d — 342d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302600 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302601 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302602 100 204d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302603 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302604 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302605 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302606 100 191d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302607 100 191d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302608 100 191d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302609 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302610 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302611 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302612 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302618 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302619 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302620 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302621 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302622 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302623 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302624 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302625 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302626 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302627 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302628 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302629 100 205d — 342d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 345d
2 GE Healthcare FMI 2,737 2,737 195d
3 HIGI LLC 1,207 1,207 215d
4 GCX Medical 825 825 194d
5 CVS 515 515 240d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 191d
8 MIDMARK 187 187 182d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 209d
11 TEXAS MEDICAL SCREENING 144 144 186d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 189d
14 Modern Animal Hospital 63 63 187d
15 HCA Urgent Care 62 62 202d