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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 428d 1,022d
4,806 0 0 0
Holding 3,712 340d 396d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 623d
2,762 0 0 0
Billing 401 288d 309d 759d
401 0 0 0
Material Management 283 268d 288d 668d
283 0 0 0
Field Work 140 281d 311d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01298330 430d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-08-19
WO-01298337 430d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298338 430d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298340 430d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298343 430d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298354 430d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298360 430d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298372 430d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298392 430d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298393 430d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298396 430d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298398 430d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298399 430d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298400 430d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298401 430d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298448 430d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298449 430d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298454 430d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2025-08-19
WO-01298638 429d
Critical Coordinators Reschedule JFK UNIVERSITY MEDICAL CENTER EMS Repair Yes 2025-08-20
WO-01298693 429d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298773 429d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298901 428d
Critical Field Work 05-Tech-Off-Site MAYSVILLE FIRE DEPARTMENT (KY) Preventive Maintenance — 2025-08-21
WO-01298913 428d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298961 428d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298983 428d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01298987 428d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01299003 428d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-08-21
WO-01299036 428d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01299037 428d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01299065 427d
Critical Holding On Hold THOR Support — 2025-08-22
WO-01299084 427d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-22
WO-01299147 427d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299152 427d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299155 427d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299157 427d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299158 427d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299226 427d
Critical Billing Billing Review Oak Street Health Virtual Tech - Field Repair — 2025-08-22
WO-01299267 424d
Critical Field Work 05-Tech-Off-Site NATIONWIDE CHILDRENS HOSPITAL Preventive Maintenance — 2025-08-25
WO-01299276 424d
Critical Holding On Hold SHIELDS HEALTHCARE GROUP Preventive Maintenance — 2025-08-25
WO-01299393 424d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-25
WO-01299559 423d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-26
WO-01299608 423d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2025-08-26
WO-01299618 423d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299622 423d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299625 423d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299641 423d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299646 423d
Critical Billing Billing Review Steris Installation — 2025-08-26
WO-01299725 423d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299727 423d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299728 423d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical