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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 328d 956d
3,712 0 0 0
Dispatch 2,762 195d 212d 556d
2,762 0 0 0
Billing 401 220d 242d 691d
401 0 0 0
Material Management 283 200d 220d 600d
283 0 0 0
Field Work 140 213d 243d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01298330 362d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-08-19
WO-01298337 362d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298338 362d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298340 362d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298343 362d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298354 362d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298360 362d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298372 362d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-08-19
WO-01298392 362d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298393 362d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298396 362d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298398 362d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298399 362d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298400 362d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298401 362d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-08-19
WO-01298448 362d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298449 362d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-19
WO-01298454 362d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2025-08-19
WO-01298638 361d
Critical Coordinators Reschedule JFK UNIVERSITY MEDICAL CENTER EMS Repair Yes 2025-08-20
WO-01298693 361d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298773 361d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-08-20
WO-01298901 360d
Critical Field Work 05-Tech-Off-Site MAYSVILLE FIRE DEPARTMENT (KY) Preventive Maintenance — 2025-08-21
WO-01298913 360d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298961 360d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-21
WO-01298983 360d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01298987 360d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-21
WO-01299003 360d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-08-21
WO-01299036 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01299037 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-21
WO-01299065 359d
Critical Holding On Hold THOR Support — 2025-08-22
WO-01299084 359d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-22
WO-01299147 359d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299152 359d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299155 359d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299157 359d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299158 359d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-22
WO-01299226 359d
Critical Billing Billing Review Oak Street Health Virtual Tech - Field Repair — 2025-08-22
WO-01299267 356d
Critical Field Work 05-Tech-Off-Site NATIONWIDE CHILDRENS HOSPITAL Preventive Maintenance — 2025-08-25
WO-01299276 356d
Critical Holding On Hold SHIELDS HEALTHCARE GROUP Preventive Maintenance — 2025-08-25
WO-01299393 356d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-08-25
WO-01299559 355d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-26
WO-01299608 355d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2025-08-26
WO-01299618 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299622 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299625 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299641 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299646 355d
Critical Billing Billing Review Steris Installation — 2025-08-26
WO-01299725 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299727 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
WO-01299728 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-08-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical