Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 328d 956d
3,712 0 0 0
Dispatch 2,762 195d 212d 556d
2,762 0 0 0
Billing 401 220d 242d 691d
401 0 0 0
Material Management 283 200d 220d 600d
283 0 0 0
Field Work 140 213d 243d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01299729 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-08-26
WO-01300004 354d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-08-27
WO-01300014 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300015 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300016 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300017 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300018 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300019 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300020 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300021 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300022 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300023 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300024 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300025 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300026 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300027 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300028 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300029 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300030 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300033 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300034 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300035 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300036 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300038 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300041 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300042 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300043 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300044 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300045 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300046 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300047 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300048 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300049 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300050 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300051 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300052 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300053 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300055 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300056 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300061 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300062 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300063 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300064 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300066 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300068 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300069 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300071 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300072 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-08-28
WO-01300073 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
WO-01300074 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE PM 2025-08-28
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical