Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302116 100 261d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302117 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302121 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302122 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302124 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302125 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302126 100 275d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302127 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302128 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302131 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302132 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302133 100 261d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302134 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302142 100 261d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302143 100 261d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302145 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302146 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302147 100 260d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302148 100 272d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302149 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302150 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302151 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302152 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302153 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302154 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302156 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302157 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302158 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302159 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302161 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302163 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302164 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302165 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302166 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302167 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302168 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302170 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302171 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302173 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302174 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302176 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302177 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302178 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302179 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302180 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302181 100 260d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302182 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302183 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302184 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302186 100 272d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d