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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302415 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302416 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302418 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302419 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302420 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302421 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302422 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302425 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302426 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302427 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302428 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302429 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302430 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302431 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302432 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302433 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302434 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302435 100 196d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302436 100 196d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302437 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302439 100 193d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302442 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302443 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302444 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302445 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302446 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302452 100 191d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302454 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302458 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302459 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302460 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302461 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302462 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302463 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302464 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302465 100 193d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302466 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302467 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302469 100 191d — 343d Needs Action Holding 07e-Partial Project PHILIPS HEALTHCARE PM — PC —
WO-01302470 100 191d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302471 100 193d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302472 100 193d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302473 100 193d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302474 100 193d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302475 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302476 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01307201 100 192d — 317d Needs Action Holding On Hold Vital Core HS Inspection — PSM —
WO-01307214 100 222d — 317d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO — PC —
WO-01307355 100 212d — 317d Needs Action Holding On Hold Oak Street Health SWAPOUT — PC —
WO-01307962 100 217d — 312d Needs Action Holding On Hold PHILIPS HEALTHCARE FCO — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d