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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01337757 100 273d 19d 282d Needs Action Coordinators Scheduled WILLOWICK FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01337759 100 248d 2d 282d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01337760 100 282d 26d 282d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01337761 100 247d 1d 282d Needs Action Coordinators Assigned AFC Urgent Care Ridley Inspection Healthcare Provider PSM —
WO-01337764 100 252d 4d 282d Needs Action Coordinators Scheduled ORTHOPEDIC EAST Inspection Healthcare Provider PSM —
WO-01337766 100 282d 26d 282d Needs Action Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection Healthcare Provider PSM —
WO-01337769 100 269d 25d 282d Needs Action Coordinators Assigned NVA Ethos Asset Tagging Animal Health PSM —
WO-01337772 100 247d 7d 282d Needs Action Coordinators Scheduled FORSYTH COUNTY EMS Repair EMS P7 Yes
WO-01337774 100 247d 0d 282d Needs Action Coordinators Scheduled FORSYTH COUNTY EMS Repair EMS P7 Yes
WO-01337776 100 247d 7d 282d Needs Action Coordinators Scheduled FORSYTH COUNTY EMS Repair EMS P7 Yes
WO-01337782 100 247d 7d 282d Needs Action Coordinators Scheduled FORSYTH COUNTY EMS Repair EMS P7 Yes
WO-01337784 100 247d 7d 282d Needs Action Coordinators Scheduled FORSYTH COUNTY EMS Repair EMS P7 Yes
WO-01337790 100 247d 7d 282d Needs Action Coordinators Scheduled FORSYTH COUNTY EMS Repair EMS P7 Yes
WO-01337791 100 263d 26d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337792 100 247d 0d 282d Needs Action Coordinators Scheduled FORSYTH COUNTY EMS Repair EMS P7 Yes
WO-01337793 100 276d 22d 282d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01337795 100 282d 25d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337796 100 282d 26d 282d Needs Action Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection Healthcare Provider PSM —
WO-01337798 100 282d 26d 282d Needs Action Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection Healthcare Provider PSM —
WO-01337800 100 282d 26d 282d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01337802 100 282d 26d 282d Needs Action Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection Healthcare Provider PSM —
WO-01337807 100 280d 23d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337809 100 282d 26d 282d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01337810 100 249d 26d 282d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 Parts Wrong —
WO-01337816 100 273d 19d 282d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01337817 100 280d 23d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337818 100 280d 23d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337819 100 274d 19d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337820 100 274d 20d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337821 100 280d 23d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337822 100 253d 5d 282d Needs Action Coordinators Scheduled REVITALIZE CNY Inspection Healthcare Provider PSM —
WO-01337823 100 248d 3d 282d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01337840 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337842 100 277d 22d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337843 100 247d 7d 282d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01337850 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337852 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337853 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337854 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337855 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337856 100 263d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337857 100 247d 4d 282d Needs Action Coordinators Reschedule GRAHAM FIELD MEDICAL Repair Healthcare Provider P7 Parts Wrong —
WO-01337858 100 263d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337859 100 263d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337860 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337861 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337864 100 267d 14d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337865 100 276d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337872 100 263d 26d 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337874 100 274d 19d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d