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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 251d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01337360 100 249d 17d 284d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01337419 100 282d 26d 284d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337422 100 281d 27d 284d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337455 100 273d 21d 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01337458 100 273d 21d 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01337462 100 273d 25d 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01337463 100 273d 25d 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01337467 100 273d 21d 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01337472 100 256d 8d 283d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01337474 100 271d 24d 283d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01337475 100 254d 10d 283d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01337476 100 268d 24d 283d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01337477 100 247d 5d 283d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01337481 100 281d 24d 283d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01337482 100 281d 24d 283d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01337483 100 248d 9d 283d Needs Action Coordinators Scheduled GRAHAM FIELD MEDICAL Repair Healthcare Provider P7 —
WO-01337484 100 268d 24d 283d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01337491 100 268d 24d 283d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01337493 100 273d 24d 283d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01337494 100 247d 9d 283d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01337496 100 282d 26d 283d Needs Action Coordinators Assigned Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01337506 100 254d 6d 283d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01337507 100 254d 6d 283d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01337516 100 261d 11d 283d Needs Action Coordinators Scheduled Assurance Health System, LLC Inspection Healthcare Provider PSM —
WO-01337518 100 247d 1d 283d Needs Action Coordinators Assigned Centerville Clinics, Inc. Inspection Healthcare Provider PSM —
WO-01337521 100 254d 6d 283d Needs Action Coordinators Scheduled Centurion of Kansas Inspection Healthcare Provider PSM —
WO-01337523 100 283d 27d 283d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01337525 100 283d 27d 283d Needs Action Coordinators Assigned GE HEALTHCARE Evaluation Bed Services P5 —
WO-01337526 100 249d 2d 283d Needs Action Coordinators Assigned Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01337527 100 275d 26d 283d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services P5 —
WO-01337529 100 254d 6d 283d Needs Action Coordinators Scheduled Centurion of Kansas Inspection Healthcare Provider PSM —
WO-01337532 100 270d 25d 283d Needs Action Coordinators Assigned Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01337537 100 249d 3d 283d Needs Action Coordinators Scheduled WINDSONG RADIOLOGY SUITE 100 Calibration Healthcare Provider PSM —
WO-01337591 100 275d 21d 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337592 100 248d 2d 283d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01337599 100 270d 17d 283d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01337721 100 249d 23d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337729 100 281d 25d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337731 100 276d 21d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337732 100 281d 25d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337733 100 282d 26d 282d Needs Action Coordinators Assigned GRANGER TOWNSHIP FIRE & RESCUE Preventive Maintenance EMS PSM —
WO-01337742 100 269d 17d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337744 100 282d 26d 282d Needs Action Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01337745 100 280d 24d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337746 100 276d 21d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337748 100 282d 26d 282d Needs Action Coordinators Ready for Scheduling EMSAR HOUSE ACCOUNT Cross-Training Training/Other PC —
WO-01337750 100 270d 24d 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01337753 100 282d 26d 282d Needs Action Coordinators Assigned EASTLAKE FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01337755 100 252d 4d 282d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01337756 100 248d 2d 282d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 253d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 260d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d