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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01338259 100 180d 2d 212d Needs Action Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection Healthcare Provider PSM —
WO-01338274 100 209d 22d 212d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338276 100 179d 22d 212d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338277 100 209d 22d 212d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338278 100 212d 24d 212d Needs Action Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection Healthcare Provider PSM —
WO-01338282 100 181d 23d 212d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338300 100 191d 9d 212d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338305 100 187d 7d 212d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338306 100 188d 8d 212d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338313 100 192d 10d 212d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338314 100 195d 13d 212d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338316 100 188d 8d 212d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01338320 100 187d 8d 212d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338339 100 188d 22d 212d Needs Action Coordinators Reschedule MOPEC Repair Healthcare Provider P7 —
WO-01338341 100 209d 23d 212d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338343 100 209d 23d 212d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338344 100 209d 23d 212d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338347 100 200d 22d 212d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338350 100 207d 23d 212d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338351 100 209d 23d 212d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338352 100 206d 20d 212d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338354 100 206d 23d 212d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338355 100 207d 23d 212d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01338362 100 190d 15d 209d Needs Action Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 —
WO-01338364 100 209d 23d 209d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01338365 100 209d 23d 209d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01338368 100 195d 13d 209d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01338369 100 198d 13d 209d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01338376 100 209d 23d 209d Needs Action Coordinators Ready for Scheduling Preferred Vascular Group Inspection Healthcare Provider PSM —
WO-01338377 100 192d 10d 209d Needs Action Coordinators Scheduled CONNEXTCARE FKA Northern Oswego County Health Services Inspection Healthcare Provider PSM —
WO-01338378 100 209d 23d 209d Needs Action Coordinators Ready for Scheduling YesCare Inspection Healthcare Provider PSM —
WO-01338390 100 179d 1d 209d Needs Action Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Healthcare Provider P3 Parts Shipping Yes
WO-01338392 100 200d 16d 209d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01338393 100 180d 2d 209d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01338396 100 180d 2d 209d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01338397 100 180d 2d 209d Needs Action Coordinators Assigned Sport Ortho Urgent Care Inspection Healthcare Provider PSM —
WO-01338398 100 187d 23d 209d Needs Action Coordinators Assigned REMINDERVILLE FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01338399 100 209d 23d 209d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01338400 100 205d 18d 209d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01338402 100 184d 3d 209d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01338403 100 180d 2d 209d Needs Action Coordinators Assigned Sport Ortho Urgent Care Inspection Healthcare Provider PSM —
WO-01338404 100 202d 18d 209d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01338405 100 209d 23d 209d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01338406 100 180d 2d 209d Needs Action Coordinators Assigned Sport Ortho Urgent Care Inspection Healthcare Provider PSM —
WO-01338407 100 199d 15d 209d Needs Action Coordinators Scheduled EPISCOPAL SENIOR LIFE Calibration Healthcare Provider PSM —
WO-01338408 100 180d 2d 209d Needs Action Coordinators Assigned Sport Ortho Urgent Care Inspection Healthcare Provider PSM —
WO-01338409 100 180d 2d 209d Needs Action Coordinators Assigned FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01338410 100 202d 18d 209d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01338411 100 191d 10d 209d Needs Action Coordinators Scheduled HEMATOLOGY ONCOLOGY Calibration Healthcare Provider PSM —
WO-01338413 100 205d 19d 209d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d