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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
240d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 263d 365d 959d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 200d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 696d
401 0 0 0
Material Management 283 205d 225d 605d
283 0 0 0
Field Work 140 218d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307214 324d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307216 324d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01307217 324d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307220 324d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01306946 324d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Repair Yes 2025-09-30
WO-01306947 324d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Preventive Maintenance — 2025-09-30
WO-01306713 326d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306676 326d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306682 326d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306575 326d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-09-29
WO-01306587 326d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-09-29
WO-01306600 326d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Depot Yes 2025-09-29
WO-01306604 326d
Critical Billing Ready to Bill RALSTON VETERINARY CLINIC Virtual Tech - Field Repair Yes 2025-09-29
WO-01306564 326d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306509 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-26
WO-01306352 329d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306367 329d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306368 329d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306373 329d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306379 329d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306153 330d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-25
WO-01306109 330d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-24
WO-01306022 331d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-09-24
WO-01306029 331d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-24
WO-01305947 331d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Cust 2025-09-24
WO-01305958 331d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305959 331d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305913 331d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-24
WO-01305924 331d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305925 331d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305783 332d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-09-23
WO-01305712 332d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305717 332d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305721 332d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305724 332d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305657 332d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305623 333d
Critical Coordinators Assigned Valleygate Dental Surgery Center of Charlotte Inspection — 2025-09-22
WO-01305652 333d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305653 333d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305655 333d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305596 333d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-22
WO-01305597 333d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-22
WO-01305599 333d
Critical Holding On Hold Sono Bello SWAPOUT Yes 2025-09-22
WO-01305511 333d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-22
WO-01305458 333d
Critical Coordinators Scheduled HEMATOLOGY ONCOLOGY Repair Yes 2025-09-22
WO-01305434 336d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-19
WO-01305370 336d
Critical Field Work 05-Tech-Off-Site BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-09-19
WO-01305205 337d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01305145 337d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01304969 338d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2025-09-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical