Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307214 389d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307216 389d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01307217 389d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307220 389d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01306946 390d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Repair Yes 2025-09-30
WO-01306947 390d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Preventive Maintenance — 2025-09-30
WO-01306713 391d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306676 391d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306682 391d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306575 391d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-09-29
WO-01306587 391d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-09-29
WO-01306600 391d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Depot Yes 2025-09-29
WO-01306604 391d
Critical Billing Ready to Bill RALSTON VETERINARY CLINIC Virtual Tech - Field Repair Yes 2025-09-29
WO-01306564 392d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306509 394d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-26
WO-01306352 395d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306367 395d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306368 395d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306373 395d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306379 395d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306153 395d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-25
WO-01306109 396d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-24
WO-01306022 396d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-09-24
WO-01306029 396d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-24
WO-01305947 396d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Cust 2025-09-24
WO-01305958 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305959 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305913 397d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-24
WO-01305924 397d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305925 397d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305783 397d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-09-23
WO-01305712 397d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305717 397d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305721 397d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305724 397d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305657 398d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305623 398d
Critical Coordinators Assigned Valleygate Dental Surgery Center of Charlotte Inspection — 2025-09-22
WO-01305652 398d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305653 398d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305655 398d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305596 398d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-22
WO-01305597 398d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-22
WO-01305599 398d
Critical Holding On Hold Sono Bello SWAPOUT Yes 2025-09-22
WO-01305511 398d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-22
WO-01305458 399d
Critical Coordinators Scheduled HEMATOLOGY ONCOLOGY Repair Yes 2025-09-22
WO-01305434 401d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-19
WO-01305370 401d
Critical Field Work 05-Tech-Off-Site BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-09-19
WO-01305205 402d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01305145 402d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01304969 403d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2025-09-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical