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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
254d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 211d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 212d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 200d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 190d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 185d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 187d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01325143 100 191d 12d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Shipping —
WO-01325209 100 192d 30d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation FCO PC Parts Wrong —
WO-01325216 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325217 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325218 100 184d 1d 252d Needs Action Coordinators Assigned RELIANCE MEDICAL TRANSPORT Repair EMS P7 Parts Backorder Yes
WO-01325220 100 195d 6d 252d Needs Action Billing Ready to Bill Modern Animal Hospital Preventive Maintenance Animal Health PSM Parts Shipping —
WO-01325222 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325223 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325224 100 193d 8d 252d Needs Action Holding On Hold Oak Street Health SWAPOUT Healthcare Provider PC Parts Shipping Yes
WO-01325225 100 183d 0d 252d Needs Action Coordinators Scheduled Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325226 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325227 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325229 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325232 100 198d 34d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325234 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325235 100 198d 34d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325237 100 198d 19d 252d Needs Action Holding Ready for Release Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325240 100 198d 49d 252d Needs Action Holding On Hold Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325241 100 207d 18d 252d Needs Action Coordinators Scheduled ABSOLUTE CARE OF ENDICOTT Inspection Healthcare Provider PSM —
WO-01325251 100 186d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325252 100 188d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC Vendor —
WO-01325253 100 188d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC Vendor —
WO-01325254 100 186d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325256 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325257 100 184d 1d 252d Needs Action Field Work Incomplete GE Healthcare FMI FCO FCO PC —
WO-01325258 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325259 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325260 100 192d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325265 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325276 100 185d 3d 252d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325277 100 185d 3d 252d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325278 100 184d 1d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325279 100 185d 3d 252d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325280 100 184d 1d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325270 100 190d 6d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325271 100 190d 6d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325273 100 196d 18d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325274 100 189d 5d 252d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01325275 100 183d 0d 252d Needs Action Materials Awaiting Parts GE Healthcare FMI FCO FCO PC Yes
WO-01325281 100 185d 3d 252d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325282 100 185d 3d 252d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325283 100 189d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325284 100 189d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325285 100 190d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325286 100 190d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325287 100 190d 5d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325288 100 190d 5d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325289 100 190d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325290 100 190d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325306 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 352d
2 GE Healthcare FMI 2,737 2,737 202d
3 HIGI LLC 1,207 1,207 222d
4 GCX Medical 825 825 202d
5 CVS 515 515 248d
6 GE HEALTHCARE 489 489 220d
7 Oak Street Health 243 243 199d
8 MIDMARK 187 187 189d
9 AGILENT TECHNOLOGIES (ASP) 173 173 203d
10 AGILENT TECHNOLOGIES (VPD) 153 153 216d
11 TEXAS MEDICAL SCREENING 144 144 193d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 346d
13 Conviva Care Solutions (Humana) 99 99 196d
14 Modern Animal Hospital 63 63 195d
15 HCA Urgent Care 62 62 209d