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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
321d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 278d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 279d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 266d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 257d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 251d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 254d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01341163 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341164 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341165 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341166 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341167 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341168 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341169 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341170 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341171 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341172 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341173 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341174 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341175 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341176 100 265d 13d 268d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341215 100 266d 13d 266d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01341219 100 255d 13d 266d Needs Action Coordinators Scheduled MIDMARK Cross-Training Healthcare Provider PC —
WO-01341221 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341224 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341225 100 250d 13d 266d Needs Action Materials Awaiting Parts Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Yes
WO-01341227 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341228 100 266d 13d 266d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01341230 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341232 100 266d 13d 266d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01341233 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341234 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling CNY Fertility Inspection Healthcare Provider PSM —
WO-01341239 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Atrius Health Inspection Healthcare Provider PSM —
WO-01341240 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341242 100 262d 8d 266d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341243 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341245 100 251d 5d 266d Needs Action Coordinators Scheduled Lovet Pet Health Care (Formerly Arizona Pet) Repair Animal Health P3 Yes
WO-01341246 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341249 100 255d 4d 266d Needs Action Coordinators Ready for Scheduling Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Parts Shipping Yes
WO-01341251 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Atrius Health Inspection Healthcare Provider PSM —
WO-01341252 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341253 100 250d 1d 266d Needs Action Coordinators Assigned Berks Schuylkill Respiratory Specialists Inspection Healthcare Provider PSM —
WO-01341254 100 250d 1d 266d Needs Action Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01341255 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341257 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling CNY Fertility Inspection Healthcare Provider PSM —
WO-01341259 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341261 100 252d 3d 266d Needs Action Coordinators Assigned Kirk Eye Center Inspection Healthcare Provider PSM —
WO-01341264 100 257d 6d 266d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341266 100 257d 6d 266d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341268 100 264d 11d 266d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341269 100 264d 10d 266d Needs Action Coordinators Scheduled OSWEGO HEALTH Inspection Healthcare Provider PSM —
WO-01341270 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341275 100 256d 4d 266d Needs Action Billing Billing Review PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01341276 100 263d 13d 266d Needs Action Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order EMS PSM Vendor Yes
WO-01341277 100 266d 13d 266d Needs Action Coordinators Scheduled ArchWell Health Inspection Healthcare Provider PSM —
WO-01341279 100 266d 13d 266d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01341280 100 266d 13d 266d Needs Action Coordinators Ready for Scheduling CNY Fertility Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 419d
2 GE Healthcare FMI 2,737 2,737 269d
3 HIGI LLC 1,207 1,207 289d
4 GCX Medical 825 825 268d
5 CVS 515 515 314d
6 GE HEALTHCARE 489 489 286d
7 Oak Street Health 243 243 265d
8 MIDMARK 187 187 256d
9 AGILENT TECHNOLOGIES (ASP) 173 173 269d
10 AGILENT TECHNOLOGIES (VPD) 153 153 283d
11 TEXAS MEDICAL SCREENING 144 144 260d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 413d
13 Conviva Care Solutions (Humana) 99 99 263d
14 Modern Animal Hospital 63 63 261d
15 HCA Urgent Care 62 62 276d