Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 359d 953d
4,806 0 0 0
Holding 3,712 270d 327d 954d
3,712 0 0 0
Dispatch 2,762 193d 210d 554d
2,762 0 0 0
Billing 401 218d 240d 689d
401 0 0 0
Material Management 283 198d 219d 598d
283 0 0 0
Field Work 140 211d 241d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351542 182d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-13
WO-01351543 182d
Critical Coordinators Ready for Scheduling MIDMARK Preventive Maintenance 2026-02-13
WO-01351544 182d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance 2026-02-13
WO-01351545 182d
Critical Coordinators Scheduled TEXAS MEDICAL SCREENING Repair Yes 2026-02-13
WO-01351547 182d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-13
WO-01351549 182d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-13
WO-01351502 183d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-02-13
WO-01351427 183d
Critical Coordinators Assigned Suvida Healthcare Inspection 2026-02-12
WO-01351428 183d
Critical Coordinators Assigned Suvida Healthcare Inspection 2026-02-12
WO-01351429 183d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-12
WO-01351432 183d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2026-02-12
WO-01351433 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351435 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351436 183d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-12
WO-01351437 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351438 183d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-12
WO-01351439 183d
Critical Coordinators Scheduled Carelon Repair 2026-02-12
WO-01351440 183d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-12
WO-01351441 183d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-12
WO-01351442 183d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351443 183d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-12
WO-01351444 183d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351445 183d
Critical Coordinators Reschedule Berks Plastic Surgery Depot - Rental Yes 2026-02-12
WO-01351446 183d
Critical Field Work Tech On Site HIGI LLC Repair Yes 2026-02-12
WO-01351450 183d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-12
WO-01351451 183d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-02-12
WO-01351452 183d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-12
WO-01351455 183d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351362 183d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance 2026-02-12
WO-01351363 183d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance 2026-02-12
WO-01351365 183d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance 2026-02-12
WO-01351366 183d
Critical Holding On Hold Oak Street Health Virtual Tech 2026-02-12
WO-01351367 183d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance 2026-02-12
WO-01351368 183d
Critical Coordinators Ready for Scheduling Brown Medicine Inspection 2026-02-12
WO-01351369 183d
Critical Coordinators Assigned VillageMD Inspection 2026-02-12
WO-01351370 183d
Critical Billing Ready to Bill Oak Street Health Virtual Tech 2026-02-12
WO-01351371 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351372 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351373 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351374 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351375 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351376 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351377 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351378 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351379 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351381 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351382 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351383 183d
Critical Holding On Hold HonorHealth Network Inspection 2026-02-12
WO-01351384 183d
Critical Billing Ready to Bill Oak Street Health Virtual Tech 2026-02-12
WO-01351385 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical