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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 359d 953d
4,806 0 0 0
Holding 3,712 270d 327d 954d
3,712 0 0 0
Dispatch 2,762 193d 210d 554d
2,762 0 0 0
Billing 401 218d 240d 689d
401 0 0 0
Material Management 283 198d 219d 598d
283 0 0 0
Field Work 140 211d 241d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351627 182d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-13
WO-01351632 182d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-13
WO-01351633 182d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351634 182d
Critical Billing Billing Review BEDFORD HEIGHTS FIRE DEPARTMENT Repair — 2026-02-13
WO-01351635 182d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-13
WO-01351636 182d
Critical Coordinators Assigned Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-02-13
WO-01351640 182d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-13
WO-01351641 182d
Critical Material Management Awaiting Parts THE DODGE COMPANY Part Order Yes 2026-02-13
WO-01351644 182d
Critical Coordinators Assigned LAKE COUNTY CORONER'S OFFICE, ILLINOIS Preventive Maintenance Yes 2026-02-13
WO-01351646 182d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-13
WO-01351648 182d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-13
WO-01351649 182d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-13
WO-01351650 182d
Critical Coordinators Scheduled Oak Street Health Misc. Inspection — 2026-02-13
WO-01351651 182d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-13
WO-01351653 182d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-13
WO-01351654 182d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2026-02-13
WO-01351657 182d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351659 182d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351660 182d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351666 182d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351668 182d
Critical Coordinators Scheduled GE HEALTHCARE CSOL Orientation — 2026-02-13
WO-01351572 182d
Critical Dispatch L2 Screening Centurion of Georgia Repair — 2026-02-13
WO-01351559 182d
Critical Material Management Awaiting Parts Bellefaire JCB Health Clinic Parts Sale Yes 2026-02-13
WO-01351562 182d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351565 182d
Critical Material Management Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-13
WO-01351567 182d
Critical Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair — 2026-02-13
WO-01351568 182d
Critical Coordinators Ready for Scheduling LORDSTOWN FIRE DEPARTMENT Part Order Yes 2026-02-13
WO-01351569 182d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-13
WO-01351570 182d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-13
WO-01351571 182d
Critical Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair — 2026-02-13
WO-01351573 182d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-13
WO-01351575 182d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351577 182d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-13
WO-01351578 182d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-13
WO-01351579 182d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-13
WO-01351582 182d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-13
WO-01351583 182d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-13
WO-01351587 182d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-13
WO-01351591 182d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-13
WO-01351592 182d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-13
WO-01351593 182d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351594 182d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair — 2026-02-13
WO-01351595 182d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-13
WO-01351596 182d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-13
WO-01351597 182d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-13
WO-01351598 182d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-13
WO-01351599 182d
Critical Coordinators Scheduled Presbyterian Senior Care Oakmont Repair Yes 2026-02-13
WO-01351600 182d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-13
WO-01351602 182d
Critical Coordinators Assigned GREATER ROCHESTER NEUROLOGICAL Repair Yes 2026-02-13
WO-01351603 182d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-13
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical