Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 396d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 288d 667d
283 0 0 0
Field Work 140 280d 310d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349819 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349820 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349821 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349822 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349823 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349824 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349825 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349826 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349827 259d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349828 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349829 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349830 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349831 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349832 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349833 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349834 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349837 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349838 259d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Repair Yes 2026-02-05
WO-01349842 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349843 259d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349844 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349847 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349851 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349853 259d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-05
WO-01349855 259d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-05
WO-01349856 259d
Critical Dispatch Production HIGI LLC Installation Yes 2026-02-05
WO-01349860 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349861 259d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-05
WO-01349865 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349867 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349868 259d
Critical Material Management Awaiting Parts - Customer Oak Street Health Virtual Tech - Field Repair — 2026-02-05
WO-01349869 259d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349870 259d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349871 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349748 259d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349750 259d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349751 259d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349752 259d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349754 259d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349756 259d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Yes 2026-02-05
WO-01349759 259d
Critical Material Management Awaiting Parts Centurion of Maryland, LLC - Incarcerated Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349767 259d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-05
WO-01349770 259d
Critical Holding On Hold Oak Street Health Virtual Tech - Drop Shipment — 2026-02-05
WO-01349778 259d
Critical Coordinators Reschedule MIDMARK Preventive Maintenance — 2026-02-05
WO-01349780 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349783 259d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-02-05
WO-01349785 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-05
WO-01349786 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-05
WO-01349787 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349788 259d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical