Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
234d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 257d 359d 953d
4,806 0 0 0
Holding 3,712 271d 327d 955d
3,712 0 0 0
Dispatch 2,762 194d 211d 554d
2,762 0 0 0
Billing 401 219d 240d 690d
401 0 0 0
Material Management 283 199d 219d 599d
283 0 0 0
Field Work 140 212d 242d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349800 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349801 191d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech 2026-02-05
WO-01349802 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349803 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349804 191d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-05
WO-01349805 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349806 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349807 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349808 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349809 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349810 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349811 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349812 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349813 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349814 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349815 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349816 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349817 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349818 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349819 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349820 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349821 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349822 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349823 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349824 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349825 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349826 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349827 191d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349828 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349829 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349830 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349831 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349832 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349833 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349834 191d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349837 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-05
WO-01349838 191d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Repair Yes 2026-02-05
WO-01349842 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349843 191d
Critical Coordinators Assigned GCX Medical Upgrade 2026-02-05
WO-01349844 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349847 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349851 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349853 191d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-05
WO-01349748 191d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349750 191d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349751 191d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349752 191d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349754 191d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-05
WO-01349756 191d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Yes 2026-02-05
WO-01349759 191d
Critical Material Management Awaiting Parts Centurion of Maryland, LLC - Incarcerated Virtual Tech - Drop Shipment Yes 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical