Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 396d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 288d 667d
283 0 0 0
Field Work 140 280d 310d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349899 259d
Critical Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order Yes 2026-02-05
WO-01349900 259d
Critical Coordinators Assigned BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349901 259d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
WO-01349902 259d
Critical Coordinators Reschedule BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349903 259d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
WO-01349904 259d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349905 259d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349906 259d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-02-05
WO-01349907 259d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349908 259d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-05
WO-01349909 259d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-05
WO-01349910 259d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349911 259d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349912 259d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349914 259d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-05
WO-01349918 259d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349921 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349923 259d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349924 259d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349926 259d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349929 259d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-05
WO-01349930 259d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-05
WO-01349933 259d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-05
WO-01349936 259d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-05
WO-01349938 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349792 259d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349794 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349795 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349797 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349798 259d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-05
WO-01349799 259d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349800 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349801 259d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-05
WO-01349802 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349803 259d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349804 259d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-05
WO-01349805 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349806 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349807 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349808 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349809 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349810 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349811 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349812 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349813 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349814 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349815 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349816 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349817 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349818 259d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical