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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
234d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 257d 359d 953d
4,806 0 0 0
Holding 3,712 271d 327d 955d
3,712 0 0 0
Dispatch 2,762 194d 211d 554d
2,762 0 0 0
Billing 401 219d 240d 690d
401 0 0 0
Material Management 283 199d 219d 599d
283 0 0 0
Field Work 140 212d 242d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349872 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349875 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349876 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349877 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349879 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349881 191d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-05
WO-01349883 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349884 191d
Critical Coordinators Assigned Oak Street Health Repair Yes 2026-02-05
WO-01349886 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349887 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349889 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349890 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349891 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349893 191d
Critical Coordinators Reschedule Care Vet Virtual Tech - Field Repair Yes 2026-02-05
WO-01349895 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349896 191d
Critical Dispatch Entered BLUE SPRINGS ANIMAL HOSPITAL Repair Yes 2026-02-05
WO-01349897 191d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-05
WO-01349898 191d
Critical Coordinators Ready for Scheduling The Cigna Group Inspection — 2026-02-05
WO-01349899 191d
Critical Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order Yes 2026-02-05
WO-01349900 191d
Critical Coordinators Assigned BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349901 191d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
WO-01349902 191d
Critical Coordinators Reschedule BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349903 191d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
WO-01349904 191d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349905 191d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349906 191d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-02-05
WO-01349907 191d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349908 191d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-05
WO-01349909 191d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-05
WO-01349910 191d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349911 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349912 191d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349914 191d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-05
WO-01349918 191d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349921 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349778 191d
Critical Coordinators Reschedule MIDMARK Preventive Maintenance — 2026-02-05
WO-01349780 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349783 191d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-02-05
WO-01349785 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-05
WO-01349786 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-05
WO-01349787 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349788 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349789 191d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349791 191d
Critical Holding On Hold Chewy Virtual Tech — 2026-02-05
WO-01349792 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349794 191d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349795 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349797 191d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349798 191d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-05
WO-01349799 191d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical