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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 359d 953d
4,806 0 0 0
Holding 3,712 271d 327d 955d
3,712 0 0 0
Dispatch 2,762 194d 211d 554d
2,762 0 0 0
Billing 401 219d 240d 690d
401 0 0 0
Material Management 283 198d 219d 599d
283 0 0 0
Field Work 140 212d 242d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01350177 190d
Critical Coordinators Scheduled BARNES KASSON EMS Preventive Maintenance — 2026-02-06
WO-01350179 190d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
WO-01350182 190d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-06
WO-01350183 190d
Critical Coordinators Ready for Scheduling VillageMD Inspection — 2026-02-06
WO-01350185 190d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
WO-01350186 190d
Critical Holding On Hold United Vein and Vascular Centers Depot Yes 2026-02-06
WO-01350187 190d
Critical Holding On Hold United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-06
WO-01350188 190d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-06
WO-01350189 190d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
WO-01350191 190d
Critical Coordinators Scheduled Wellpath LLC Repair Yes 2026-02-06
WO-01350193 190d
Critical Coordinators Ready for Scheduling Centurion of Georgia Preventive Maintenance — 2026-02-06
WO-01350144 190d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-06
WO-01350147 190d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350148 190d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350149 190d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350150 190d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350151 190d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350153 190d
Critical Billing Ready to Bill AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350154 190d
Critical Coordinators Assigned AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350156 190d
Critical Coordinators Assigned ROSWELL PARK Virtual Tech - Field Repair Yes 2026-02-06
WO-01350157 190d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-06
WO-01350158 190d
Critical Field Work Incomplete ArchWell Health Virtual Tech - Field Repair — 2026-02-06
WO-01350159 190d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-06
WO-01350160 190d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-02-06
WO-01350162 190d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350163 190d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Repair Yes 2026-02-06
WO-01350164 190d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-06
WO-01350165 190d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-02-06
WO-01350166 190d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-06
WO-01349997 190d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01349998 190d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01349926 190d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349929 190d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-05
WO-01349930 190d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-05
WO-01349933 190d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-05
WO-01349936 190d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-05
WO-01349938 190d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349939 190d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349865 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349867 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349868 191d
Critical Material Management Awaiting Parts - Customer Oak Street Health Virtual Tech - Field Repair — 2026-02-05
WO-01349869 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349870 191d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349871 191d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349872 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349875 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349876 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349877 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349879 191d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349881 191d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical