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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 630d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01350166 258d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-06
WO-01350172 258d
Critical Coordinators Scheduled THOMPSON HOSE CO Preventive Maintenance — 2026-02-06
WO-01350173 258d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-06
WO-01350174 258d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350175 258d
Critical Coordinators Scheduled NORTHERN WAYNE FIRE COMPANY, INC. Preventive Maintenance — 2026-02-06
WO-01350176 258d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-06
WO-01350177 258d
Critical Coordinators Scheduled BARNES KASSON EMS Preventive Maintenance — 2026-02-06
WO-01350179 258d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
WO-01350182 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-06
WO-01350183 258d
Critical Coordinators Ready for Scheduling VillageMD Inspection — 2026-02-06
WO-01350185 258d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
WO-01350186 258d
Critical Holding On Hold United Vein and Vascular Centers Depot Yes 2026-02-06
WO-01350187 258d
Critical Holding On Hold United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-06
WO-01350188 258d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-06
WO-01350189 258d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
WO-01350191 258d
Critical Coordinators Scheduled Wellpath LLC Repair Yes 2026-02-06
WO-01350193 258d
Critical Coordinators Ready for Scheduling Centurion of Georgia Preventive Maintenance — 2026-02-06
WO-01350144 258d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-06
WO-01350147 258d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350148 258d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350149 258d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350150 258d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350151 258d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350153 258d
Critical Billing Ready to Bill AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350154 258d
Critical Coordinators Assigned AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350156 258d
Critical Coordinators Assigned ROSWELL PARK Virtual Tech - Field Repair Yes 2026-02-06
WO-01350157 258d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-06
WO-01350158 258d
Critical Field Work Incomplete ArchWell Health Virtual Tech - Field Repair — 2026-02-06
WO-01350159 258d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-06
WO-01349997 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01349998 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01349904 259d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349905 259d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349906 259d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-02-05
WO-01349907 259d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349908 259d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-05
WO-01349909 259d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-05
WO-01349910 259d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349911 259d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349912 259d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349914 259d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-05
WO-01349918 259d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349921 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349923 259d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349924 259d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349926 259d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349929 259d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-05
WO-01349930 259d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-05
WO-01349933 259d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-05
WO-01349936 259d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical