Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338413 279d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338415 279d
Critical Coordinators Assigned FMBCNC, LLC Inspection — 2026-01-19
WO-01338416 279d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-19
WO-01338418 279d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-19
WO-01338419 279d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338420 279d
Critical Coordinators Scheduled PRIMARY CARE OF WNY Inspection — 2026-01-19
WO-01338421 279d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-19
WO-01338422 279d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-19
WO-01338424 279d
Critical Coordinators Scheduled Dr Lawrence B Marks DDS Calibration — 2026-01-19
WO-01338428 279d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338429 279d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-19
WO-01338430 279d
Critical Coordinators Scheduled WYLIE FUNERAL HOME Repair Yes 2026-01-19
WO-01338431 279d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338432 279d
Critical Coordinators Reschedule WYLIE FUNERAL HOME Repair Yes 2026-01-19
WO-01338433 279d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-19
WO-01338439 279d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-19
WO-01338440 279d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ — 2026-01-19
WO-01338469 279d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-01-19
WO-01338470 279d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-19
WO-01338471 279d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-01-19
WO-01338488 279d
Critical Billing Ready to Bill Thomas Miller Mortuary Repair Yes 2026-01-19
WO-01338490 279d
Critical Coordinators Assigned MONROE COUNTY EMS KY Preventive Maintenance — 2026-01-19
WO-01338492 279d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338494 279d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338514 279d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-19
WO-01338517 278d
Critical Billing Ready to Bill WESTERN VETERINARY PARTNERS LLC Virtual Tech - Field Repair Yes 2026-01-20
WO-01338520 278d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-20
WO-01338522 278d
Critical Coordinators Assigned Sport Ortho Urgent Care Inspection — 2026-01-20
WO-01338523 278d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-20
WO-01338524 278d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-20
WO-01338526 278d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-20
WO-01338527 278d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-01-20
WO-01338528 278d
Critical Coordinators Scheduled Crossover Health Management Services Inspection — 2026-01-20
WO-01338529 278d
Critical Coordinators Scheduled BUFFALO WOMENS SERVICES Inspection — 2026-01-20
WO-01338530 278d
Critical Coordinators Assigned Crossover Health Management Services Inspection — 2026-01-20
WO-01338531 278d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-01-20
WO-01338533 278d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-20
WO-01338537 278d
Critical Coordinators Scheduled ST CLAIR TOWNSHIP LIFE SQUAD Preventive Maintenance — 2026-01-20
WO-01338544 278d
Critical Coordinators Assigned RAVENNA FIRE DEPARTMENT Preventive Maintenance — 2026-01-20
WO-01338547 278d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Yes 2026-01-20
WO-01338553 278d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-01-20
WO-01338556 278d
Critical Coordinators Assigned Veterinary Medical Center & Binghamton Animal CLINIC Virtual Tech - Field Repair Yes 2026-01-20
WO-01338558 278d
Critical Material Management Awaiting Parts TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair Yes 2026-01-20
WO-01338564 278d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-20
WO-01338583 278d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-20
WO-01338584 278d
Critical Coordinators Ready for Scheduling GULDMANN INC Repair — 2026-01-20
WO-01338590 278d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338591 278d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
WO-01338592 278d
Critical Field Work Tech On Site GRAHAM FIELD MEDICAL Repair — 2026-01-20
WO-01338593 278d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-20
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical