Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338084 283d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338086 283d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-01-15
WO-01338088 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338104 283d
Critical Holding On Hold HIGI LLC Repair/PM Yes 2026-01-15
WO-01338117 283d
Critical Billing Billing Review NaphCare Depot - Rental — 2026-01-15
WO-01338128 283d
Critical Coordinators Assigned YesCare Inspection — 2026-01-15
WO-01338133 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338135 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-15
WO-01338141 283d
Critical Coordinators Scheduled YesCare Inspection — 2026-01-15
WO-01338155 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-01-15
WO-01338158 283d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-15
WO-01338160 283d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338161 283d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-01-15
WO-01338162 283d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338163 283d
Critical Billing Ready to Bill Cascade Vet Clinics Asset Tagging — 2026-01-15
WO-01338165 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338168 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338169 283d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD-FIELD) PM-EXT — 2026-01-15
WO-01338170 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338171 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338172 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338173 283d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-15
WO-01338195 283d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338196 283d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338200 282d
Critical Coordinators Reschedule MIDMARK Repair — 2026-01-16
WO-01338205 282d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-16
WO-01338208 282d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-01-16
WO-01338213 282d
Critical Billing Billing Review FERNO Part Order Yes 2026-01-16
WO-01338221 282d
Critical Field Work Incomplete MIDMARK Repair — 2026-01-16
WO-01338230 282d
Critical Field Work Tech On Site RELIANCE MEDICAL TRANSPORT Repair Yes 2026-01-16
WO-01338233 282d
Critical Billing Ready to Bill VMG Orange Veterinary Clinic LLC Virtual Tech - Field Repair Yes 2026-01-16
WO-01338237 282d
Critical Coordinators Scheduled HIGI LLC Cross-Training — 2026-01-16
WO-01338238 282d
Critical Coordinators Scheduled HIGI LLC Cross-Training — 2026-01-16
WO-01338241 282d
Critical Holding On Hold VMG Orange Veterinary Clinic LLC Virtual Tech - Field Repair Yes 2026-01-16
WO-01338243 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338244 282d
Critical Coordinators Scheduled Ithaca Piercing & Tattoo Inspection — 2026-01-16
WO-01338248 282d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-01-16
WO-01338249 282d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-01-16
WO-01338251 282d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-16
WO-01338252 282d
Critical Coordinators Scheduled Men’s Health Boston Inspection — 2026-01-16
WO-01338253 282d
Critical Coordinators Assigned Wellpath LLC Inspection — 2026-01-16
WO-01338256 282d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-01-16
WO-01338259 282d
Critical Coordinators Assigned UMMS Ambulatory Care, LLC (DBA UM Urgent Care) Inspection — 2026-01-16
WO-01338269 282d
Critical Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance — 2026-01-16
WO-01338274 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338276 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338277 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338278 282d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-01-16
WO-01338282 282d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-16
WO-01338293 282d
Critical Billing Ready to Bill Copper Ridge Vet Clinic Virtual Tech - Field Repair — 2026-01-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical