Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 333d 960d
3,712 0 0 0
Dispatch 2,762 199d 217d 560d
2,762 0 0 0
Billing 401 224d 246d 695d
401 0 0 0
Material Management 283 204d 225d 604d
283 0 0 0
Field Work 140 217d 247d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01338920 211d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-21
WO-01338924 211d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance 2026-01-21
WO-01338936 211d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2026-01-21
WO-01338947 211d
Critical Coordinators Scheduled MIDMARK Repair 2026-01-21
WO-01338951 211d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-21
WO-01338952 211d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-21
WO-01338954 211d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance 2026-01-21
WO-01338963 211d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Yes 2026-01-21
WO-01338965 211d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-01-21
WO-01338966 211d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-01-21
WO-01338967 211d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-21
WO-01338977 211d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance 2026-01-21
WO-01338980 211d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-01-21
WO-01338983 211d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338984 211d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338985 211d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338986 211d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01338991 211d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-21
WO-01339000 211d
Critical Field Work Incomplete HIGI LLC Repair/PM Yes 2026-01-21
WO-01339017 211d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-01-21
WO-01339021 211d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-01-21
WO-01339028 211d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-21
WO-01339033 211d
Critical Billing Ready to Bill NEW BEDFORD EMS Preventive Maintenance 2026-01-21
WO-01339037 211d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance 2026-01-21
WO-01339039 211d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-21
WO-01339040 211d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance 2026-01-21
WO-01339054 211d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Guarantee 2026-01-21
WO-01339058 211d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-21
WO-01339059 211d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-01-21
WO-01339189 211d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-22
WO-01339191 211d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-01-22
WO-01339196 211d
Critical Billing Billing Review PHILIPS HEALTHCARE Installation 2026-01-22
WO-01339197 211d
Critical Billing Billing Review PHILIPS HEALTHCARE Installation 2026-01-22
WO-01339201 210d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339202 210d
Critical Holding On Hold Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment 2026-01-22
WO-01339204 210d
Critical Billing Billing Review FERNO Parts Sale Yes 2026-01-22
WO-01339205 210d
Critical Coordinators Reschedule CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-01-22
WO-01339211 210d
Critical Coordinators Assigned GE HEALTHCARE Repair 2026-01-22
WO-01339213 210d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-22
WO-01339214 210d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-22
WO-01339215 210d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-22
WO-01339218 210d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-22
WO-01339220 210d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-22
WO-01339221 210d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-01-22
WO-01339222 210d
Critical Coordinators Scheduled US Digestive Health-Hillmont GI-Colmar Division Inspection 2026-01-22
WO-01339252 210d
Critical Coordinators Scheduled JFS Northpoint Health Center Inspection 2026-01-22
WO-01339253 210d
Critical Coordinators Assigned LIVERPOOL TOWNSHIP VALLEY CITY FIRE DEPARTMENT Preventive Maintenance 2026-01-22
WO-01339255 210d
Critical Coordinators Assigned OAKWOOD VILLAGE FIRE DEPARTMENT Preventive Maintenance 2026-01-22
WO-01339256 210d
Critical Coordinators Scheduled Assurance Health System, LLC Inspection 2026-01-22
WO-01339259 210d
Critical Coordinators Scheduled HCA Urgent Care Inspection 2026-01-22
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical