Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01304879 401d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304918 401d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304920 401d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304921 401d
Critical Coordinators Reschedule METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304969 401d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2025-09-17
WO-01305145 400d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01305205 400d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01305370 399d
Critical Field Work 05-Tech-Off-Site BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-09-19
WO-01305434 399d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-19
WO-01305458 396d
Critical Coordinators Scheduled HEMATOLOGY ONCOLOGY Repair Yes 2025-09-22
WO-01305511 396d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-22
WO-01305596 396d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-22
WO-01305597 396d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-22
WO-01305599 396d
Critical Holding On Hold Sono Bello SWAPOUT Yes 2025-09-22
WO-01305623 396d
Critical Coordinators Assigned Valleygate Dental Surgery Center of Charlotte Inspection — 2025-09-22
WO-01305652 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305653 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305655 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305657 396d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305712 395d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305717 395d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305721 395d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305724 395d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305783 395d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-09-23
WO-01305913 394d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-24
WO-01305924 394d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305925 394d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305947 394d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Cust 2025-09-24
WO-01305958 394d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305959 394d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01306022 394d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-09-24
WO-01306029 394d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-24
WO-01306109 394d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-24
WO-01306153 393d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-25
WO-01306352 392d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306367 392d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306368 392d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306373 392d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306379 392d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306509 392d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-26
WO-01306564 389d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306575 389d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-09-29
WO-01306587 389d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-09-29
WO-01306600 389d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Depot Yes 2025-09-29
WO-01306604 389d
Critical Billing Ready to Bill RALSTON VETERINARY CLINIC Virtual Tech - Field Repair Yes 2025-09-29
WO-01306676 389d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306682 389d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306713 389d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306946 388d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Repair Yes 2025-09-30
WO-01306947 388d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Preventive Maintenance — 2025-09-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical