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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 329d 956d
3,712 0 0 0
Dispatch 2,762 195d 213d 556d
2,762 0 0 0
Billing 401 220d 242d 691d
401 0 0 0
Material Management 283 200d 221d 600d
283 0 0 0
Field Work 140 213d 243d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01304879 333d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304918 333d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304920 333d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304921 333d
Critical Coordinators Reschedule METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304969 333d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2025-09-17
WO-01305145 332d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01305205 332d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01305370 331d
Critical Field Work 05-Tech-Off-Site BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-09-19
WO-01305434 331d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-19
WO-01305458 329d
Critical Coordinators Scheduled HEMATOLOGY ONCOLOGY Repair Yes 2025-09-22
WO-01305511 328d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-22
WO-01305596 328d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-22
WO-01305597 328d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-22
WO-01305599 328d
Critical Holding On Hold Sono Bello SWAPOUT Yes 2025-09-22
WO-01305623 328d
Critical Coordinators Assigned Valleygate Dental Surgery Center of Charlotte Inspection — 2025-09-22
WO-01305652 328d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305653 328d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305655 328d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305657 328d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305712 327d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305717 327d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305721 327d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305724 327d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305783 327d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-09-23
WO-01305913 327d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-24
WO-01305924 326d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305925 326d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305947 326d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Cust 2025-09-24
WO-01305958 326d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305959 326d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01306022 326d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-09-24
WO-01306029 326d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-24
WO-01306109 326d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-24
WO-01306153 325d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-25
WO-01306352 325d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306367 325d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306368 325d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306373 325d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306379 325d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306509 324d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-26
WO-01306564 321d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306575 321d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-09-29
WO-01306587 321d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-09-29
WO-01306600 321d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Depot Yes 2025-09-29
WO-01306604 321d
Critical Billing Ready to Bill RALSTON VETERINARY CLINIC Virtual Tech - Field Repair Yes 2025-09-29
WO-01306676 321d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306682 321d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306713 321d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306946 320d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Repair Yes 2025-09-30
WO-01306947 320d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Preventive Maintenance — 2025-09-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical