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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307173 387d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307175 387d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307193 387d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2025-10-01
WO-01307201 387d
Critical Holding On Hold Vital Core HS Inspection — 2025-10-01
WO-01307212 387d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307214 387d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307216 387d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01307217 387d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307220 387d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01307227 387d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307235 387d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307249 387d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-01
WO-01307266 387d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307289 387d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307290 387d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307295 387d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307298 387d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307341 387d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307352 387d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307353 387d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307354 387d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307355 387d
Critical Holding On Hold Oak Street Health SWAPOUT — 2025-10-01
WO-01307404 386d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-02
WO-01307414 386d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-10-02
WO-01307418 386d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-02
WO-01307420 386d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-10-02
WO-01307442 386d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307469 386d
Critical Material Management Awaiting Parts - Customer Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2025-10-02
WO-01307481 386d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2025-10-02
WO-01307535 386d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307545 386d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307550 386d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307556 386d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307557 386d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307565 386d
Critical Material Management Awaiting Parts GE HEALTHCARE Support Yes 2025-10-02
WO-01307575 386d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-02
WO-01307588 386d
Critical Dispatch L2 Review A-MED Ambulance Service Preventive Maintenance — 2025-10-02
WO-01307598 386d
Critical Coordinators Assigned GULDMANN INC Installation — 2025-10-03
WO-01307599 386d
Critical Coordinators Assigned GULDMANN INC Installation — 2025-10-03
WO-01307614 385d
Critical Holding On Hold Centurion of Georgia Inspection — 2025-10-03
WO-01307619 385d
Critical Material Management Awaiting Parts Arcamed Inspection Yes 2025-10-03
WO-01307639 385d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-03
WO-01307640 385d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-03
WO-01307720 385d
Critical Material Management Awaiting Parts The Natural Result Center for Aesthetic Artistry Virtual Tech - Drop Shipment Cust 2025-10-03
WO-01307733 385d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-03
WO-01307742 385d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-03
WO-01307771 382d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-10-06
WO-01307780 382d
Critical Material Management Awaiting Parts Atrius Health Repair Yes 2025-10-06
WO-01307791 382d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307803 382d
Critical Coordinators Scheduled MEDIC RESCUE Preventive Maintenance — 2025-10-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical