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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 329d 956d
3,712 0 0 0
Dispatch 2,762 195d 213d 556d
2,762 0 0 0
Billing 401 220d 242d 691d
401 0 0 0
Material Management 283 200d 221d 600d
283 0 0 0
Field Work 140 213d 243d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307173 319d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307175 319d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307193 319d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2025-10-01
WO-01307201 319d
Critical Holding On Hold Vital Core HS Inspection — 2025-10-01
WO-01307212 319d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307214 319d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307216 319d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01307217 319d
Critical Field Work Incomplete PHILIPS HEALTHCARE FCO — 2025-10-01
WO-01307220 319d
Critical Billing Invoice Pending HIGI LLC Repair — 2025-10-01
WO-01307227 319d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307235 319d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307249 319d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-01
WO-01307266 319d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307289 319d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307290 319d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307295 319d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-10-01
WO-01307298 319d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307341 319d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2025-10-01
WO-01307352 319d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307353 319d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307354 319d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-01
WO-01307355 319d
Critical Holding On Hold Oak Street Health SWAPOUT — 2025-10-01
WO-01307404 318d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-02
WO-01307414 318d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-10-02
WO-01307418 318d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-02
WO-01307420 318d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-10-02
WO-01307442 318d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307469 318d
Critical Material Management Awaiting Parts - Customer Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2025-10-02
WO-01307481 318d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2025-10-02
WO-01307535 318d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307545 318d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307550 318d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-02
WO-01307556 318d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307557 318d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-02
WO-01307588 318d
Critical Dispatch L2 Review A-MED Ambulance Service Preventive Maintenance — 2025-10-02
WO-01307565 318d
Critical Material Management Awaiting Parts GE HEALTHCARE Support Yes 2025-10-02
WO-01307575 318d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-02
WO-01307598 318d
Critical Coordinators Assigned GULDMANN INC Installation — 2025-10-03
WO-01307599 318d
Critical Coordinators Assigned GULDMANN INC Installation — 2025-10-03
WO-01307614 317d
Critical Holding On Hold Centurion of Georgia Inspection — 2025-10-03
WO-01307619 317d
Critical Material Management Awaiting Parts Arcamed Inspection Yes 2025-10-03
WO-01307639 317d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-03
WO-01307640 317d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-03
WO-01307720 317d
Critical Material Management Awaiting Parts The Natural Result Center for Aesthetic Artistry Virtual Tech - Drop Shipment Cust 2025-10-03
WO-01307733 317d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-03
WO-01307742 317d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-03
WO-01307771 315d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-10-06
WO-01307780 314d
Critical Material Management Awaiting Parts Atrius Health Repair Yes 2025-10-06
WO-01307791 314d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307803 314d
Critical Coordinators Scheduled MEDIC RESCUE Preventive Maintenance — 2025-10-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical