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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 329d 956d
3,712 0 0 0
Dispatch 2,762 195d 213d 556d
2,762 0 0 0
Billing 401 221d 242d 691d
401 0 0 0
Material Management 283 200d 221d 601d
283 0 0 0
Field Work 140 213d 244d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01307814 315d
Critical Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-10-06
WO-01307816 315d
Critical Coordinators Assigned Centurion of Idaho Inspection — 2025-10-06
WO-01307819 315d
Critical Holding On Hold Centurion of Idaho Inspection — 2025-10-06
WO-01307841 314d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-06
WO-01307849 314d
Critical Coordinators Assigned Centurion of Idaho Inspection — 2025-10-06
WO-01307873 314d
Critical Holding On Hold East Rutherford Fire Department EMS Preventive Maintenance — 2025-10-06
WO-01307962 314d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307963 314d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307965 314d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01307992 314d
Critical Field Work Incomplete MIDMARK Repair — 2025-10-06
WO-01307996 314d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-06
WO-01308160 313d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-07
WO-01308237 313d
Critical Dispatch Entered PRESBYTERIAN HOME Repair Yes 2025-10-08
WO-01308239 313d
Critical Coordinators Assigned HCA Urgent Care Repair Yes 2025-10-08
WO-01308307 312d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-08
WO-01308313 312d
Critical Dispatch Logistics HIGI LLC Removal — 2025-10-08
WO-01308424 312d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-10-08
WO-01308427 312d
Critical Billing Billing Review GE HEALTHCARE Repair — 2025-10-08
WO-01308391 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308392 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308397 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308400 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-08
WO-01308465 312d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-10-08
WO-01308488 312d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-10-09
WO-01308513 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-09
WO-01308539 312d
Critical Material Management Awaiting Parts - Customer Crossover Health Management Services Evaluation — 2025-10-09
WO-01308552 311d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-10-09
WO-01308615 311d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2025-10-09
WO-01308652 311d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308654 311d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-09
WO-01308751 311d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2025-10-10
WO-01308764 311d
Critical Coordinators Scheduled Ray Ray's Transportation NEMT, LLC Evaluation — 2025-10-10
WO-01308786 311d
Critical Holding On Hold EXPRESS MEDICAL TRANSPORTATION INC Preventive Maintenance — 2025-10-10
WO-01308793 311d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308795 311d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-10-10
WO-01308812 310d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308836 310d
Critical Holding On Hold CenterWell (Humana) Virtual Tech - Depot Yes 2025-10-10
WO-01308874 310d
Critical Coordinators Assigned EMSAR HOUSE ACCOUNT Inventory — 2025-10-10
WO-01308917 310d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-10-10
WO-01308935 308d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-10-13
WO-01308968 308d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-10-13
WO-01308975 308d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Repair — 2025-10-13
WO-01309027 307d
Critical Holding On Hold Oak Street Health Inspection — 2025-10-13
WO-01309132 307d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-10-13
WO-01309168 307d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309169 307d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309170 307d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309171 307d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309172 307d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
WO-01309173 307d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-14
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical