Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 329d 956d
3,712 0 0 0
Dispatch 2,762 195d 213d 556d
2,762 0 0 0
Billing 401 220d 242d 691d
401 0 0 0
Material Management 283 200d 221d 600d
283 0 0 0
Field Work 140 213d 243d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01302089 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-09-05
WO-01302100 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM 2025-09-05
WO-01303179 342d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-08
WO-01303186 342d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-08
WO-01303285 341d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair 2025-09-09
WO-01303309 341d
Critical Field Work 05-Tech-Off-Site LOGAN COUNTY AMBULANCE AUTHORITY Preventive Maintenance 2025-09-09
WO-01303361 341d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-09
WO-01303364 341d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-09
WO-01303399 341d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse 2025-09-09
WO-01303401 341d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse 2025-09-09
WO-01303513 341d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-09-10
WO-01303526 340d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-10
WO-01303578 340d
Critical Coordinators Reschedule GRAND VIEW HEALTH EMS Preventive Maintenance 2025-09-10
WO-01303619 340d
Critical Holding On Hold HCA Urgent Care Inspection 2025-09-10
WO-01303651 340d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO 2025-09-10
WO-01303660 340d
Critical Field Work Incomplete NORTHERN UNION COUNTY FIRE & EMS Preventive Maintenance 2025-09-10
WO-01303688 340d
Critical Holding On Hold PHILIPS HEALTHCARE FCO 2025-09-10
WO-01303743 340d
Critical Coordinators Reschedule PHILIPS HEALTHCARE Preventive Maintenance 2025-09-11
WO-01303840 340d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-09-11
WO-01303870 339d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair 2025-09-11
WO-01304088 338d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-12
WO-01304093 338d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-09-12
WO-01304196 338d
Critical Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection 2025-09-12
WO-01304200 338d
Critical Field Work Incomplete Orange County Health Department NC Depot Yes 2025-09-12
WO-01304213 338d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2025-09-12
WO-01304247 338d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Inspection 2025-09-12
WO-01304267 335d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-09-15
WO-01304321 335d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2025-09-15
WO-01304345 335d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance 2025-09-15
WO-01304362 335d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-09-15
WO-01304433 335d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance 2025-09-15
WO-01304442 335d
Critical Billing Invoice Pending HIGI LLC Connectivity 2025-09-15
WO-01304507 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304509 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304511 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304526 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304530 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304531 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304542 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304545 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304572 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304576 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304579 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304580 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304583 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304585 334d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2025-09-16
WO-01304624 334d
Critical Coordinators Reschedule Catoctin Veterinary Clinic Virtual Tech - Drop Shipment Yes 2025-09-16
WO-01304647 334d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2025-09-16
WO-01304848 333d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2025-09-17
WO-01304857 333d
Critical Holding On Hold PHILIPS HEALTHCARE FCO 2025-09-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical