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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 274d 330d 958d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 222d 243d 693d
401 0 0 0
Material Management 283 201d 222d 602d
283 0 0 0
Field Work 140 214d 245d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01304879 335d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304918 335d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304920 335d
Critical Field Work Incomplete METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304921 335d
Critical Coordinators Reschedule METZ MEDICAL TRANSPORT Repair Yes 2025-09-17
WO-01304969 334d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2025-09-17
WO-01305145 334d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01305205 333d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-18
WO-01305370 332d
Critical Field Work 05-Tech-Off-Site BLUE GRASS TRANSPORTATION Preventive Maintenance — 2025-09-19
WO-01305434 332d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-19
WO-01305458 330d
Critical Coordinators Scheduled HEMATOLOGY ONCOLOGY Repair Yes 2025-09-22
WO-01305511 330d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-22
WO-01305596 329d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-22
WO-01305597 329d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-22
WO-01305599 329d
Critical Holding On Hold Sono Bello SWAPOUT Yes 2025-09-22
WO-01305623 329d
Critical Coordinators Assigned Valleygate Dental Surgery Center of Charlotte Inspection — 2025-09-22
WO-01305652 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305653 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305655 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305657 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-22
WO-01305712 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305717 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305721 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305724 329d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-23
WO-01305783 328d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-09-23
WO-01305913 328d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-24
WO-01305924 328d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305925 328d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305947 328d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Cust 2025-09-24
WO-01305958 328d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01305959 328d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-24
WO-01306022 328d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-09-24
WO-01306029 327d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-24
WO-01306109 327d
Critical Holding On Hold PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-24
WO-01306153 327d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-25
WO-01306352 326d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306367 326d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306368 326d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot Yes 2025-09-26
WO-01306373 326d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306379 326d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair — 2025-09-26
WO-01306509 325d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-26
WO-01306564 323d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306575 323d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-09-29
WO-01306587 323d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-09-29
WO-01306600 323d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Depot Yes 2025-09-29
WO-01306604 323d
Critical Billing Ready to Bill RALSTON VETERINARY CLINIC Virtual Tech - Field Repair Yes 2025-09-29
WO-01306676 322d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306682 322d
Critical Billing WO Correction Needed TEXAS MEDICAL SCREENING Repair — 2025-09-29
WO-01306713 322d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-29
WO-01306946 321d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Repair Yes 2025-09-30
WO-01306947 321d
Critical Coordinators Reschedule BRUNSWICK COUNTY EMS (VA) Preventive Maintenance — 2025-09-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical