Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 396d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 288d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01302089 413d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM — 2025-09-05
WO-01302100 413d
Critical Holding Ready for Release PHILIPS HEALTHCARE PM — 2025-09-05
WO-01303179 410d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-08
WO-01303186 410d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-08
WO-01303285 409d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-09-09
WO-01303309 409d
Critical Field Work 05-Tech-Off-Site LOGAN COUNTY AMBULANCE AUTHORITY Preventive Maintenance — 2025-09-09
WO-01303361 409d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-09
WO-01303364 409d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-09
WO-01303399 409d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-09-09
WO-01303401 409d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-09-09
WO-01303513 408d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-10
WO-01303526 408d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-10
WO-01303578 408d
Critical Coordinators Reschedule GRAND VIEW HEALTH EMS Preventive Maintenance — 2025-09-10
WO-01303619 408d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-09-10
WO-01303651 408d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-09-10
WO-01303660 408d
Critical Field Work Incomplete NORTHERN UNION COUNTY FIRE & EMS Preventive Maintenance — 2025-09-10
WO-01303688 408d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-10
WO-01303743 407d
Critical Coordinators Reschedule PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-11
WO-01303840 407d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-11
WO-01303870 407d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2025-09-11
WO-01304088 406d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-09-12
WO-01304093 406d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-09-12
WO-01304196 406d
Critical Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection — 2025-09-12
WO-01304200 406d
Critical Field Work Incomplete Orange County Health Department NC Depot Yes 2025-09-12
WO-01304213 406d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-09-12
WO-01304247 406d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Inspection — 2025-09-12
WO-01304267 403d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-15
WO-01304321 403d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2025-09-15
WO-01304345 403d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-09-15
WO-01304362 403d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-09-15
WO-01304433 403d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance — 2025-09-15
WO-01304442 403d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-09-15
WO-01304507 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304509 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304511 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304526 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304530 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304531 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304542 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304545 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304572 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304576 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304579 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304580 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304583 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304585 402d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-09-16
WO-01304624 402d
Critical Coordinators Reschedule Catoctin Veterinary Clinic Virtual Tech - Drop Shipment Yes 2025-09-16
WO-01304647 402d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-09-16
WO-01304848 401d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-09-17
WO-01304857 401d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-09-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical