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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
255d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 213d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 213d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 201d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 192d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 186d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 188d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01341161 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341162 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341163 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341164 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341165 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341166 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341167 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341168 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341169 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341170 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341171 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341172 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341173 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341174 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341175 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341176 100 200d 13d 203d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01341215 100 201d 13d 201d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01341219 100 189d 13d 201d Needs Action Coordinators Scheduled MIDMARK Cross-Training Healthcare Provider PC —
WO-01341221 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341224 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341225 100 185d 13d 201d Needs Action Materials Awaiting Parts Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Yes
WO-01341227 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341228 100 201d 13d 201d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01341230 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341232 100 201d 13d 201d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01341233 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341234 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling CNY Fertility Inspection Healthcare Provider PSM —
WO-01341239 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Atrius Health Inspection Healthcare Provider PSM —
WO-01341240 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341242 100 196d 8d 201d Needs Action Coordinators Scheduled Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341243 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341245 100 186d 5d 201d Needs Action Coordinators Scheduled Lovet Pet Health Care (Formerly Arizona Pet) Repair Animal Health P3 Yes
WO-01341246 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341249 100 190d 4d 201d Needs Action Coordinators Ready for Scheduling Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Parts Shipping Yes
WO-01341251 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Atrius Health Inspection Healthcare Provider PSM —
WO-01341252 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341253 100 185d 1d 201d Needs Action Coordinators Assigned Berks Schuylkill Respiratory Specialists Inspection Healthcare Provider PSM —
WO-01341254 100 185d 1d 201d Needs Action Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01341255 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341257 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling CNY Fertility Inspection Healthcare Provider PSM —
WO-01341259 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Centurion of Florida Inspection Healthcare Provider PSM —
WO-01341261 100 187d 3d 201d Needs Action Coordinators Assigned Kirk Eye Center Inspection Healthcare Provider PSM —
WO-01341264 100 192d 6d 201d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341266 100 192d 6d 201d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341268 100 199d 11d 201d Needs Action Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01341269 100 199d 10d 201d Needs Action Coordinators Scheduled OSWEGO HEALTH Inspection Healthcare Provider PSM —
WO-01341270 100 201d 13d 201d Needs Action Coordinators Ready for Scheduling Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01341275 100 190d 4d 201d Needs Action Billing Billing Review PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01341276 100 198d 13d 201d Needs Action Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order EMS PSM Vendor Yes
WO-01341277 100 201d 13d 201d Needs Action Coordinators Scheduled ArchWell Health Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 353d
2 GE Healthcare FMI 2,737 2,737 203d
3 HIGI LLC 1,207 1,207 223d
4 GCX Medical 825 825 203d
5 CVS 515 515 249d
6 GE HEALTHCARE 489 489 221d
7 Oak Street Health 243 243 200d
8 MIDMARK 187 187 190d
9 AGILENT TECHNOLOGIES (ASP) 173 173 204d
10 AGILENT TECHNOLOGIES (VPD) 153 153 217d
11 TEXAS MEDICAL SCREENING 144 144 195d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 347d
13 Conviva Care Solutions (Humana) 99 99 197d
14 Modern Animal Hospital 63 63 196d
15 HCA Urgent Care 62 62 210d