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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01341299 100 196d 13d 196d Needs Action Coordinators Ready for Scheduling Aspire of WNY Inspection Healthcare Provider PSM —
WO-01341300 100 196d 13d 196d Needs Action Coordinators Ready for Scheduling Aspire of WNY Inspection Healthcare Provider PSM —
WO-01341304 100 196d 13d 196d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01341307 100 196d 13d 196d Needs Action Coordinators Ready for Scheduling HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01341309 100 196d 13d 196d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01341310 100 196d 13d 196d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01341311 100 196d 13d 196d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01341316 100 196d 13d 196d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01341317 100 180d 1d 196d Needs Action Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection Healthcare Provider PSM —
WO-01341323 100 189d 8d 196d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01341327 100 189d 8d 196d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01341329 100 196d 13d 196d Needs Action Coordinators Ready for Scheduling Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01341330 100 181d 6d 196d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01341331 100 180d 6d 196d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01341332 100 193d 9d 196d Needs Action Coordinators Assigned CITY OF MASON FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01341334 100 186d 5d 196d Needs Action Coordinators Scheduled Centurion of Georgia Evaluation Healthcare Provider P3 —
WO-01341335 100 195d 12d 196d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01341336 100 186d 5d 196d Needs Action Coordinators Scheduled Centurion of Georgia Evaluation Healthcare Provider P3 —
WO-01349229 100 195d 12d 195d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01349230 100 195d 12d 195d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01349231 100 195d 12d 195d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01349232 100 182d 0d 195d Needs Action Coordinators Assigned Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Yes
WO-01349233 100 195d 12d 195d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01349234 100 195d 12d 195d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01349235 100 195d 12d 195d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01349236 100 194d 12d 195d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349241 100 181d 2d 195d Needs Action Coordinators Scheduled MIDMARK Installation Healthcare Provider PC —
WO-01349247 100 195d 12d 195d Needs Action Coordinators Assigned HIGI LLC Connectivity Kiosk P4 —
WO-01349250 100 180d 5d 195d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01349256 100 180d 12d 195d Needs Action Coordinators Scheduled GE Healthcare FMI Installation FCO PC —
WO-01349260 100 187d 12d 195d Needs Action Coordinators Scheduled MIDMARK Cross-Training Healthcare Provider PC —
WO-01349265 100 195d 12d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349278 100 195d 12d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM —
WO-01349280 100 194d 12d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349282 100 189d 12d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349285 100 191d 12d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349287 100 191d 12d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349291 100 195d 12d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM —
WO-01349293 100 195d 12d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM Lab/Power PSM Customer Schedule —
WO-01349295 100 180d 3d 195d Needs Action Coordinators Assigned MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01349296 100 195d 12d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349302 100 195d 12d 195d Needs Action Coordinators Assigned BEDFORD HEIGHTS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01349334 100 189d 12d 195d Needs Action Coordinators Assigned HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01349335 100 195d 12d 195d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01349339 100 184d — 195d Needs Action Coordinators Ready for Scheduling GULDMANN INC Repair Installation PC —
WO-01349340 100 195d 12d 195d Needs Action Coordinators Ready for Scheduling Oak Street Health Inspection Healthcare Provider PSM —
WO-01349369 100 195d 12d 195d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01349370 100 195d 12d 195d Needs Action Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection Healthcare Provider PSM —
WO-01349371 100 189d 8d 195d Needs Action Coordinators Scheduled HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01349372 100 195d 12d 195d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 198d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 205d