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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 209d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01349507 100 192d 9d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349508 100 194d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349523 100 180d 3d 194d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01349536 100 181d 7d 194d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01349538 100 194d 11d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 Vendor —
WO-01349540 100 194d 11d 194d Needs Action Coordinators Ready for Scheduling Centurion of Georgia Inspection Healthcare Provider PSM —
WO-01349544 100 194d 11d 194d Needs Action Coordinators Ready for Scheduling Atmed Inspection Healthcare Provider PSM —
WO-01349547 100 194d 11d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349552 100 180d 1d 194d Needs Action Coordinators Scheduled HIGI LLC Installation Kiosk PC Yes
WO-01349554 100 194d 11d 194d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349555 100 181d 10d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349556 100 194d 11d 194d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01349557 100 180d 9d 194d Needs Action Coordinators Scheduled AUBURN MEMORIAL HOSPITAL Inspection Healthcare Provider PSM —
WO-01349562 100 194d 11d 194d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349564 100 194d 11d 194d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349570 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349571 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349572 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349573 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349574 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349575 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349580 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349581 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349582 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349583 100 192d 9d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349590 100 192d 11d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349592 100 194d 11d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349593 100 194d 11d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349594 100 194d 11d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349597 100 194d 11d 194d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01349600 100 194d 11d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349605 100 186d 11d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349615 100 180d 0d 194d Needs Action Coordinators Assigned HIGI LLC Repair Kiosk P4 Yes
WO-01349619 100 193d 9d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349623 100 180d 2d 194d Needs Action Coordinators Assigned Conviva Care Solutions (Humana) Repair Healthcare Provider P3 Yes
WO-01349625 100 182d 10d 194d Needs Action Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01349630 100 180d 3d 194d Needs Action Coordinators Scheduled MOUNT LAUREL ANIMAL HOSPITAL Virtual Tech - Field Repair Animal Health P3 Yes
WO-01349631 100 194d 11d 194d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01349632 100 193d 10d 194d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01349633 100 194d 11d 194d Needs Action Coordinators Ready for Scheduling Centurion of Georgia Repair Healthcare Provider PSM —
WO-01349634 100 181d 1d 194d Needs Action Coordinators Assigned Family Healthcare of Hagerstown Inspection Healthcare Provider PSM —
WO-01349635 100 189d 8d 194d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01349639 100 194d 11d 194d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01349640 100 180d 11d 194d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01349657 100 182d 9d 194d Needs Action Coordinators Scheduled HIGI LLC Repair/PM Kiosk P4 Yes
WO-01349669 100 194d 11d 194d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349675 100 187d 6d 194d Needs Action Coordinators Scheduled MIDMARK Preventive Maintenance Healthcare Provider P4 Parts Shipping —
WO-01349678 100 187d 6d 194d Needs Action Coordinators Scheduled MIDMARK Preventive Maintenance Healthcare Provider P4 Parts Shipping —
WO-01349739 100 194d 10d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349740 100 194d 10d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 198d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 205d