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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
316d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 273d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 252d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Materials (Parts / Procurement) — Show all teams

Attention Queue

Showing 283 of 12,104 open WOs · team: Materials
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01337492 100 253d 19d 282d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01337709 100 245d 16d 281d Needs Action Materials Awaiting Parts HAMASPIK OF ORANGE COUNTY INC Repair EMS P7 Yes
WO-01337711 100 248d 15d 281d Needs Action Materials Awaiting Parts NVA Ethos Virtual Tech - Field Repair Animal Health P3 Vendor Yes
WO-01337714 100 245d 26d 281d Needs Action Materials Awaiting Parts Crossover Health Management Services Repair Healthcare Provider P3 Parts Wrong Yes
WO-01337812 100 245d 11d 281d Needs Action Materials Awaiting Parts Care Vet Virtual Tech Animal Health PC Yes
WO-01337813 100 248d 24d 281d Needs Action Materials Awaiting Parts COMMUNITY AMBULANCE OF ZANESVILLE Repair EMS P3 Yes
WO-01337996 100 246d 9d 280d Needs Action Materials Awaiting Parts MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01338020 100 251d 25d 280d Needs Action Materials Awaiting Parts CHALFONT EMS Repair EMS P7 Parts Wrong Yes
WO-01338023 100 251d 25d 280d Needs Action Materials Awaiting Parts CHALFONT EMS Repair EMS P7 Parts Wrong Yes
WO-01338033 100 253d 22d 280d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338035 100 253d 22d 280d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01338075 100 245d 0d 279d Needs Action Materials Awaiting Parts Direct Fairways Installation Kiosk PC —
WO-01338078 100 245d 0d 279d Needs Action Materials Awaiting Parts Direct Fairways Installation Kiosk PC —
WO-01338161 100 274d 24d 279d Needs Action Materials Awaiting Parts HIGI LLC Repair Kiosk P4 Parts Backorder Yes
WO-01338332 100 249d 23d 278d Needs Action Materials Awaiting Parts Sono Bello Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01338380 100 250d 18d 276d Needs Action Materials Awaiting Parts Paoli Surgery Center Repair Healthcare Provider P3 Parts Wrong Cust
WO-01338558 100 245d 11d 275d Needs Action Materials Awaiting Parts TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair Bed Services P3 Yes
WO-01338583 100 246d 22d 275d Needs Action Materials Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Parts Wrong Yes
WO-01338746 100 253d 21d 274d Needs Action Materials Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01338911 100 246d 12d 274d Needs Action Materials Awaiting Parts Cornell Scott - Hill Health Center Conneticut Virtual Tech - Field Repair Healthcare Provider P3 Weather Yes
WO-01338963 100 246d 2d 273d Needs Action Materials Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Depot Animal Health PC Yes
WO-01339201 100 251d 20d 273d Needs Action Materials Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Parts Wrong Yes
WO-01339269 100 251d 20d 273d Needs Action Materials Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01339343 100 247d 20d 273d Needs Action Materials Awaiting Parts CenterWell (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01339365 100 246d 20d 272d Needs Action Materials Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01339371 100 247d 20d 272d Needs Action Materials Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01339384 100 251d 10d 272d Needs Action Materials Awaiting Parts MIDMARK Repair Healthcare Provider P4 Cust
WO-01339423 100 272d 19d 272d Needs Action Materials Awaiting Parts - Customer MIDMARK Repair Healthcare Provider P4 —
WO-01339471 100 250d 19d 272d Needs Action Materials Awaiting Parts Centurion of Florida Virtual Tech - Drop Shipment Healthcare Provider PC Cust
WO-01339506 100 247d 19d 272d Needs Action Materials Awaiting Parts HENDRY COUNTY EMS Part Order EMS PSM Yes
WO-01339729 100 247d 18d 269d Needs Action Materials Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Lab/Power PSM Parts Backorder —
WO-01339737 100 247d 18d 269d Needs Action Materials Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Lab/Power PSM Parts Backorder —
WO-01339743 100 247d 18d 269d Needs Action Materials Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance Lab/Power PSM Parts Backorder —
WO-01339818 100 246d 12d 269d Needs Action Materials Awaiting Parts MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01339850 100 268d 17d 268d Needs Action Materials Awaiting Parts - Customer MIDMARK Repair Healthcare Provider P4 —
WO-01339862 100 246d 17d 268d Needs Action Materials Awaiting Parts Community Health Center CHC New Britain Part Order Healthcare Provider PSM Yes
WO-01339863 100 246d 7d 268d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01340101 100 246d 17d 268d Needs Action Materials Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01340105 100 245d 6d 268d Needs Action Materials Awaiting Parts MIDMARK Repair Healthcare Provider P4 Cust
WO-01340168 100 267d 16d 267d Needs Action Materials Awaiting Parts - Customer MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01340320 100 245d 0d 267d Needs Action Materials Awaiting Parts Direct Fairways Installation Kiosk PC —
WO-01340434 100 258d 13d 266d Needs Action Materials Awaiting Parts HIGI LLC Repair/PM Kiosk P4 Yes
WO-01340441 100 266d 15d 266d Needs Action Materials Awaiting Parts - Customer MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01340538 100 251d 15d 266d Needs Action Materials Awaiting Parts Mukwonago Animal Hospital Virtual Tech - Field Repair Animal Health P3 Parts Shipping Yes
WO-01340554 100 248d 5d 266d Needs Action Materials Awaiting Parts ASSIST AMBULANCE Repair EMS P7 Yes
WO-01340563 100 246d 10d 266d Needs Action Materials Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01340565 100 251d 15d 266d Needs Action Materials Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair EMS P7 Yes
WO-01340681 100 251d 15d 266d Needs Action Materials Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Healthcare Provider PC Parts Wrong Yes
WO-01340700 100 246d 10d 266d Needs Action Materials Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair Animal Health P3 Yes
WO-01340867 100 250d 14d 265d Needs Action Materials Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Animal Health PC Yes

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 414d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 255d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d