Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 396d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 288d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01341406 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341407 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341408 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341409 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341410 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341411 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341412 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341413 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341414 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341415 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341416 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341417 263d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-02
WO-01341259 263d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2026-02-02
WO-01341261 263d
Critical Coordinators Assigned Kirk Eye Center Inspection — 2026-02-02
WO-01341264 263d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-02-02
WO-01341266 263d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-02-02
WO-01341268 263d
Critical Coordinators Scheduled CNY PSYCHIATRIC CENTER Inspection — 2026-02-02
WO-01341269 263d
Critical Coordinators Scheduled OSWEGO HEALTH Inspection — 2026-02-02
WO-01341270 263d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-02-02
WO-01341275 263d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Orientation — 2026-02-02
WO-01341276 263d
Critical Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order Yes 2026-02-02
WO-01341277 263d
Critical Coordinators Scheduled ArchWell Health Inspection — 2026-02-02
WO-01341279 263d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-02
WO-01341280 263d
Critical Coordinators Ready for Scheduling CNY Fertility Inspection — 2026-02-02
WO-01341281 263d
Critical Coordinators Scheduled Williams Eye Institute Inspection — 2026-02-02
WO-01341283 263d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-02-02
WO-01341288 263d
Critical Coordinators Scheduled Crossover Health Management Services Inspection — 2026-02-02
WO-01341289 263d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-02
WO-01341297 263d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-02
WO-01341299 263d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection — 2026-02-02
WO-01341300 263d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection — 2026-02-02
WO-01341304 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-02
WO-01341307 263d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-02-02
WO-01341309 263d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-02
WO-01341310 263d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-02
WO-01341311 263d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-02
WO-01341315 263d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-02
WO-01341215 263d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-02
WO-01341219 263d
Critical Coordinators Scheduled MIDMARK Cross-Training — 2026-02-02
WO-01341221 263d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-02-02
WO-01341224 263d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-02-02
WO-01341225 263d
Critical Material Management Awaiting Parts Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-02-02
WO-01341227 263d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2026-02-02
WO-01341228 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-02
WO-01341230 263d
Critical Coordinators Ready for Scheduling Crossover Health Management Services Inspection — 2026-02-02
WO-01341232 263d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-02
WO-01341233 263d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2026-02-02
WO-01341234 263d
Critical Coordinators Ready for Scheduling CNY Fertility Inspection — 2026-02-02
WO-01341239 263d
Critical Coordinators Ready for Scheduling Atrius Health Inspection — 2026-02-02
WO-01341240 263d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2026-02-02
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical