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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
142d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 165d 267d 861d
4,806 0 0 0
Holding 3,712 179d 235d 863d
3,712 0 0 0
Dispatch 2,762 102d 119d 463d
2,762 0 0 0
Billing 401 127d 148d 598d
401 0 0 0
Material Management 283 107d 127d 507d
283 0 0 0
Field Work 140 120d 150d 469d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352279 87d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Inspection — 2026-02-17
WO-01352281 87d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-17
WO-01352282 87d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352285 87d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-17
WO-01352286 87d
Critical Coordinators Ready for Scheduling US Digestive Health Disease Associates Inspection — 2026-02-17
WO-01352287 87d
Critical Coordinators Ready for Scheduling Modern Animal Hospital Inspection — 2026-02-17
WO-01352290 87d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-17
WO-01352291 87d
Critical Coordinators Ready for Scheduling Community Health Center CHC New Britain Inspection — 2026-02-17
WO-01352292 87d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352293 87d
Critical Coordinators Ready for Scheduling Centurion of Georgia Inspection — 2026-02-17
WO-01352294 87d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352295 87d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-17
WO-01352246 87d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352247 87d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352248 87d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352249 87d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352250 87d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation — 2026-02-17
WO-01352251 87d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation — 2026-02-17
WO-01351851 88d
Critical Coordinators Scheduled Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair — 2026-02-16
WO-01351852 88d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-16
WO-01351854 88d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-02-16
WO-01351856 88d
Critical Field Work Tech On Site PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351860 88d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2026-02-16
WO-01351861 88d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-16
WO-01351862 88d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351863 88d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351865 88d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-16
WO-01351871 88d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351872 88d
Critical Holding Ready for Release PHILIPS HEALTHCARE Repair — 2026-02-16
WO-01351873 88d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-16
WO-01351875 88d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351878 88d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351879 88d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351881 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351882 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351883 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351884 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351885 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351886 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351887 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351888 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351889 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351890 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351891 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351892 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351893 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351894 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351895 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351896 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351897 88d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical