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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 622d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352305 247d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352307 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352308 247d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-17
WO-01352309 247d
Critical Material Management Awaiting Parts MOPEC Repair Cust 2026-02-17
WO-01352310 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352312 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352313 247d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352314 247d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352315 247d
Critical Coordinators Assigned ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-17
WO-01352316 247d
Critical Coordinators Assigned LUTHERAN CARE Depot - Syracuse — 2026-02-17
WO-01352254 247d
Critical Material Management Awaiting Parts FOSTER EMS Repair Yes 2026-02-17
WO-01352255 247d
Critical Coordinators Assigned FOSTER EMS Repair — 2026-02-17
WO-01352246 247d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352247 247d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352248 247d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352249 247d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352250 247d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation — 2026-02-17
WO-01352251 247d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Orientation — 2026-02-17
WO-01351852 248d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-16
WO-01351854 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-02-16
WO-01351856 248d
Critical Field Work Tech On Site PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351860 248d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2026-02-16
WO-01351861 248d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-16
WO-01351862 248d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351863 248d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351865 248d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-16
WO-01351871 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351872 248d
Critical Holding Ready for Release PHILIPS HEALTHCARE Repair — 2026-02-16
WO-01351873 248d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-16
WO-01351875 248d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351878 248d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351879 248d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351881 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351882 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351883 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351884 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351885 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351886 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351887 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351888 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351889 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351890 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351891 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351892 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351893 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351894 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351895 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351896 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351897 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351898 248d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical